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Destination IP addresses that don't exist on network.

I have a BGW210 router/modem/switch combo from AT&T. There have several items connected via Wi-fi and one device connected via ethernet. The ethernet connected device is the one in question. This device is a computer that is utilized by my roommate for their job at home. The home network utilize

Questions

 • AT&T Internet Equipment

13

1

0

Waiving Internet data overage charges

For those of us for whom nothing has really changed -- in other words, our workplaces have remained in the home -- is it possible that AT&T would extend the period of waiving Internet data overage charges beyond the original end date of September 30?

Questions

 • AT&T Internet Account

31

2

0

Service on Long Island/NY

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

Questions

 • Other Phones & Devices

13

1

0

$30 Prepaid Plan

Is there a way to get the $30 prepaid plan or a prepaid plan without data? Wasn't there a plan like this not that long ago? I haven't been able to find it recently.

Questions

 • Plans & Features

19

1

0

att unlock

i was sent a safelink sim card for att phone. i bought a lg phoenix 4 and cant get it activated with safelink and the wont unlock it

Questions

 • Phones, Tablets & Devices

17

1

0

Honolulu Outage Update

Power went out on North Shore / Kaena Point due to car hitting pole, AT&T went offline at the same time. HECO outage map says restoration estimated at 3pm

Questions

 • Network Coverage

91

0

0

0

Text Messages

My text messages deleted from my phone this week and I need them for court. Can I just get ATT to give me a copy, the texts are from last week.

Questions

 • Apple

13

1

0

Little to No Data service at home past 30 days

On 9/18 I received a text from ATT telling me that they have "enhanced the wireless network in my area" which should help me stay connected for faster internet speeds. I usually get 10-15meg download and 3 uploaded...depending on weather. some more background we live in a very rural area where we ha

Questions

 • Network Coverage

59

4

0

Prepaid plan out of country

Hi All, I am travelling to Brazil and originally have a prepaid plan on my phone. I would like to know whether I am available to use my phone here since sometimes I need to receive some authentication texts, and also I would like to cancel AutoPay but I am not being successful to login at the pro

Questions

 • Plans & Features

17

3

0

Nat 3 on PS$ with at&t lte internet

Help! No matter what I do I cannot get my son's PS4 out of Nat 3 strict settings and I know it's due to the fact that our internet is from at&t lte (through Trifecta). There has to be a solution for this! Can anyone help? He wants to play with his friends and is unable. Thanks so much. Tuturials

Questions

 • AT&T Internet Features

33

3

0

My Unlimited Data plan is being shut down daily by AT&T technicians in Durango CO

I have had "unlimited data" for over 4 years.   AT LEAST 3 years ago AT&T started shutting me down not allow me to get on the internet.   I'm a senior with a home based Internet business that is deeply affected by AT&T shutting my services completely down for entire days.   It would always come back

Questions

 • Data & Messaging Features, Internet Tethering

1.4K

18

0

0

ATT Trade-In Program Promotional Card CANNOT be activated

Wondering if anyone else is having this issue - I traded in my iPhone and in return, I received an "AT&T Trade-In Program Promotional Card" (which is not the same as the Visa Rewards Card).  There is a website to activate the card - att.com/promotioncard; when entering your card number, you

Questions

 • Wireless Billing

235

1

0

Can Pre-paid Data only plans be used on a 4G LTE network?

I want to get a pre-paid data-only plan in Lynchburg, VA but 5G is not available there. Can a 4G LTE hotspot be used on a pre-paid data-only plan if the only network available is 4G?

Questions

 • Plans & Features

47

2

0

DNS Network Layer Security (i.e., Cisco Umbrella - AKA: OpenDNS)

Hello, Everyone:This is my first posting here in the AT&T Community Forums... I am looking forward to learning from everyone or anyone who is willing to take the time to share their specific insights of knowledgeable experience. With that said, here is my specific question(s):Is there anyone here in

Questions

 • AT&T Fiber Equipment

147

2

0

Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

 • Account & Usage

41

1

At&t Note 10 plus 5G has little to no upload speed when running a speed test on mobile data (not WIFI).

My Note 10 plus 5G is very slow on mobile data. When a speed test is performed I get maybe 10Mbps download and 0.01Mbps upload. Is there a setting somewhere on the device that is limiting my network speed. This makes all apps run slow and makes me want to throw this $1500 paperweight in the lake. An

Questions

 • Samsung

276

1

0

My hauwei p30 pro no longer gets data connection.

I've tried everything over the last four days to fix this issue from calling the support line multiple times to be told it might just be I need "another" new phone to people in tech support just reading scripts and not knowing what I'm talking about. My phone worked perfectly fine and all of a sudde

Questions

 • Android

277

3

Change IMEI on prepaid data SIM

Hi, I need to activate a couple of Sierra Wireless USB modems that need to be used as a backup data connection for a network router.I could not find the software/drivers to make this modem work with a Mac running High Sierra 10.13.6  I activated the SIM in an iPad. Now I need to change the IMEI numb

Questions

 • Other Phones & Devices

749

2

0

0

Opt-In to Data Throttling for Data-Only AT&T Wireless Internet Plan

I have a 100GB/mo data-only AT&T Wireless Internet (AWI) plan (+ voice talk, as required) with a hotspot device. Right now, I will just get charged $25/10GB overage fees if I exceed this data limit.Can I opt-in to data throttling (the whole "up to 128 kbps" deal) so I don't need to worry about such

Questions

 • Wireless Billing

69

1

0

Cannot access data addon

Recently brought data addon for my motorola g power phone but cannot connect to internet. Try the following 1. Toggle airplane on and off, power up the phone 2. reset mobile data and wifi, power up the phone 3. Eject and reinsert sim cards, power up the phone 4. Reset to factory, power up the p

Questions

 • Network Coverage

10

0

0

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