Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (675)

Relevance
Disconnected WiFi hotspot (Device obtained through University equity program)

I am a student and received a wifi hotspot through UC Berkeley's Student Technology Equity Program, and I got a message saying, "Your data connection is disconnected. Check Settings > Broadband for options." There isn't a way to do that on the device itself, so I tried going to http://attwifimana

Questions

 • AT&T Internet Equipment

31

1

0

Pure Edition Moto X (2nd Gen) LTE support

Even though the Pure Edition Moto X (2nd Gen) supports LTE, the IMEI number is NOT recognized when I go to the BYOP page. This is a problem, because I cannot reliably use LTE on my new Moto X even though I was using it just fine on my 1st Gen Moto X. Furthermore, none of the agents I spoke with are

Questions

 • Android

1.1K

2

0

0

Wi-Fi on but not working

So yesterday, I was trying to set up a laptop to play some movies. I moved my speakers and some of the WiFi stuff to make my box which controls the volume closer to where I wanted. After I found out it wasn't gonna work at all, I just pushed everything back. Soon after, the WiFi stopped working. The

Questions

 • AT&T Internet Equipment

146

1

0

0

Thank goodness I switched and bought a sale data package!

Just sharing. I moved our family plan from Verizon to ATT 18 months ago to get on the Mobile Share plan. I required the extended family to buy devices at retail to keep our line fees low. Last fall, during a data sale, I increased my plan from 10 GBS to 30 GBS.  I never thought we would use th

Questions

 • Data & Messaging Features, Internet Tethering

832

7

0

0

International Billing and Payment

Payed for international data and coverage for vacation and have received multiple messages detailing additional charges despite this. Please confirm charges will be dropped.

Questions

 • Wireless Account

16

2

0

Canadian working for US firm - confusion & conflicting info...

Hello - I am sure this will be very easy to answer, yet no one in IT can seem to answer me with 100% confidence. Turning to the community for a quick answer! SCENARIO If I am in Canada 6 months a year travelling back and forth for work using my phone on my corporate plan based in Texas which is

Questions

 • Account Features

20

4

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

19

3

0

LG G5 network connectivity issues

My wife and I both bought LG G5 phones.  We are having issues in certain areas(Minneapolis/St. Paul), where we are unable to get data connections.  When I'm at home, 20 minutes north, I've only seen the problem once or twice.  The phone constantly switches between 4G and No Service.  This happens ev

Questions

 • Data & Messaging Features, Internet Tethering

11.5K

43

0

0

how to keep track of data usage

Hi new to forums and the community but I have a question as I sit and wait for a superviser to return my call.I have a 300 data plan.  I never even go near that much in any other month.  but this month they sent me a text.  the first one to say I reach 100% and the second one to tell me theyadded $2

Questions

 • Wireless Billing

372

1

0

0

Domain Blacklist Removal Request

Hello, I am the webmaster in charge of https://www.mafiauniverse.com/ at IP 45.33.70.141. We are running off a Linode server.I am not able to confirm that emails from our domain are being blocked. Perhaps you can check that.What I can confirm is that over the course of the past year, many AT&T mobil

Questions

 • AT&T Internet Email & Security

119

1

0

0

Account history

Trying to view my account history for voice text and data but it says I have reached the number of pages allowed and to reduce data alllows. What can I do to view the history?

Questions

 • Account & Usage

544

2

0

0

Not keeping up with the competition

I spoke with customer rep Esteban, who was as helpful as he could be, regarding increasing my mobile hotspot limits.  The reference number is 774883973643096137. He sent me to the loyalty department. The supervisor was unable to give me any deal or increase. All I ask for is double the Gb On each of

Questions

 • Wireless Account

109

5

0

0

Austin TX Cell Service Problems Dec 2020

My service is usually very good here in Austin, excluding new construction at The Domain which seems to have bad service across the board for most providers. This last week service has been extremely spotty. It started Late November and hasn't improved. My calls cut out and I cant even play Spotify

Questions

 • Network Coverage

12

1

0

How to find the best possible internet solution for WFH? Area code 65742, rural-ish MO.

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

Questions

 • AT&T Internet Plans

14

1

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

47

2

0

Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

 • Account & Usage

34

1

Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!

I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm

Questions

 • AT&T Fiber Equipment

109

0

0

Can Pre-paid Data only plans be used on a 4G LTE network?

I want to get a pre-paid data-only plan in Lynchburg, VA but 5G is not available there. Can a 4G LTE hotspot be used on a pre-paid data-only plan if the only network available is 4G?

Questions

 • Plans & Features

46

2

0

!!!!DONE HORRIBLY WRONG BY YOUR COMPANY AT&T!!!!! AVOID THEM, NOT WORTH IT!!!

Hello everyone, my name is Chris (Edited to remove personal information). I live over in (edited per community guidelines)towards (edited per community guidelines) some. My friend had referred me to the AT&T Access program. He lives right down the road from my house. So I have been trying to get Acc

Questions

 • AT&T Internet Plans

58

2

no cellular data access

From yesterday afternoon, my access to cellular data has been unavailable. When I turned off my wifi and tried to use the cellular data, I can't access to the internet. On the webpage, " Could not activate celluar data network" sign is on. I recharged the money, although my due date is next week,

Questions

 • Account & Usage

40

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.