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Please help me regarding Autopay and data usage

Good morning. I've been using At&t Prepaid $50 plan since February with a discount through Multi-Line Discount with my husband. My plan has been autopayed through the husband's account on the 23rd of every month. (which means my husband have paid $70 per month.) On May 21, I got the text "Our record

Questions

 • Plans & Features

14

1

0

LTE Coming to Wausau, WI? When?

It's kind of funny how LTE goes up to Stevens Point and then according to the coverage map it skips Marathon county and is in Merrill. I had the privilege to try it out last weekend in Plover and the speedtest showed a ping of 79ms, 39.70 download, 8.17 up. That is awesome! Is there a time-frame to

Questions

 • Network Coverage

700

4

0

0

The Illusive Throttle Proxy

Hello My Fellow ATTers, It's a new year and change is in our frequency wave fettered air! Or is it? One wireless giant (I won't name the gorilla in the room) is still throttling "unlimited" data legacy customers. Why? Customers are dying to know!  Schrödinger's cat is out of the bag and it turns out

Questions

 • Data & Messaging Features, Internet Tethering

436

0

0

0

Online Account Access

Unable to view ‘Usage’ because of “service temporarily unavailable” within the ‘OLAM’ web page. As of date 11/01/2014.

Questions

 • Account Features

655

3

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0

Transfer Data to Computer

How do I transfer my contacts pictures and voice recorder to my computer

Questions

 • Other Phones & Devices

291

1

0

0

how much data is used when i accept encripted chip credit cards payments on my iPhone

how much data is used (how much will it cost if i exceed the data allotment) when i accept encrypted chip credit card payments on my iPhone using a cellular network (not wifi)thanks everyone

Questions

 • Wireless Account

146

5

0

0

Fixed Wireless

I am in a similar situation as I am now eligible for Fixed Wireless. I currently have AT&T DSL, AT&T Cellular and DirectTV...always been an AT&T/Bellsouth customer ever since the cell phone come on the market.   Our cellular connection is terrible.  I have 17 years of IT exp

Questions

 • AT&T Internet Installation

26

0

tracert -d no connection

Just a couple of days switched from cable isp to att fber 1k. Right away noticed I can't play my game (GTA 5 RP). I have tried everything, reinstalled the game, on the modem settings I have disabled firewall and other security options. It still does not work, there is no connection with strawberry.g

Questions

 • AT&T Fiber Account

13

1

0

using remote desktop app between two local laptops connected to the router uses up data limit?

I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the

Questions

 • AT&T Internet Equipment

70

1

0

Data no longer works on S10+ or unlocked S7 Edge

So I upgraded a couple months ago from my unlocked Galaxy S7 Edge to an AT&T locked Galaxy S10+.  Both my data and text/call capabilities worked on both up until about a month ago, when my data stopped working altogether.  Recently my S10+ broke so I was forced to go back to my S7 Edge.  I have the

Questions

 • Samsung

250

1

0

0

Data Usage is not Displayed in myAT&T website nor on my Hotspot.

Hello, I'm having trouble with my hotspot, it is not showing days in the cycle nor the data usage. I went into my online account and the same thing. Pictures added for reference.

Questions

 • Other Phones & Devices

21

5

0

ifwa-40 and unlimited data plan it connects but says no internet

i purchased the ifwa from someone then bought a plan on ebay, i inserted the sim, in see the device when serching for wifi connection. it connects with no internet....help

Questions

 • Data & Messaging Features, Internet Tethering

36

2

0

Disconnected WiFi hotspot (Device obtained through University equity program)

I am a student and received a wifi hotspot through UC Berkeley's Student Technology Equity Program, and I got a message saying, "Your data connection is disconnected. Check Settings > Broadband for options." There isn't a way to do that on the device itself, so I tried going to http://attwifimana

Questions

 • AT&T Internet Equipment

31

1

0

Pure Edition Moto X (2nd Gen) LTE support

Even though the Pure Edition Moto X (2nd Gen) supports LTE, the IMEI number is NOT recognized when I go to the BYOP page. This is a problem, because I cannot reliably use LTE on my new Moto X even though I was using it just fine on my 1st Gen Moto X. Furthermore, none of the agents I spoke with are

Questions

 • Android

1.1K

2

0

0

Thank goodness I switched and bought a sale data package!

Just sharing. I moved our family plan from Verizon to ATT 18 months ago to get on the Mobile Share plan. I required the extended family to buy devices at retail to keep our line fees low. Last fall, during a data sale, I increased my plan from 10 GBS to 30 GBS.  I never thought we would use th

Questions

 • Data & Messaging Features, Internet Tethering

832

7

0

0

International Billing and Payment

Payed for international data and coverage for vacation and have received multiple messages detailing additional charges despite this. Please confirm charges will be dropped.

Questions

 • Wireless Account

16

2

0

Canadian working for US firm - confusion & conflicting info...

Hello - I am sure this will be very easy to answer, yet no one in IT can seem to answer me with 100% confidence. Turning to the community for a quick answer! SCENARIO If I am in Canada 6 months a year travelling back and forth for work using my phone on my corporate plan based in Texas which is

Questions

 • Account Features

20

4

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

19

3

0

how to keep track of data usage

Hi new to forums and the community but I have a question as I sit and wait for a superviser to return my call.I have a 300 data plan.  I never even go near that much in any other month.  but this month they sent me a text.  the first one to say I reach 100% and the second one to tell me theyadded $2

Questions

 • Wireless Billing

372

1

0

0

Domain Blacklist Removal Request

Hello, I am the webmaster in charge of https://www.mafiauniverse.com/ at IP 45.33.70.141. We are running off a Linode server.I am not able to confirm that emails from our domain are being blocked. Perhaps you can check that.What I can confirm is that over the course of the past year, many AT&T mobil

Questions

 • AT&T Internet Email & Security

119

1

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