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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find inf

Questions

 • Device Features

367

3

0

Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterda

Questions

 • Apple

100

2

0

0

Year DATA fee, and NOT monthly!

TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO      AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. t

Questions

 • More AT&T PREPAID Discussions

156

1

0

0

Changed my GoPhone Plan and data stopped working - Galaxy S3 mini

I changed my plan this weekend from the 25$ basic plan to the 45$ plan and the data is no longer working. Tried calling ATT and all the helping tools

Questions

 • More AT&T PREPAID Discussions

522

1

0

0

Must read. Incompetence in Management even after being told he is wrong!

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our hom

Questions

 • Data & Messaging Features, Internet Tethering

604

5

0

0

My GoPhone account is disconnected? Just set up the plan 2 weeks ago...

Okay... so I really don't know what I'm doing wrong. About 2 weeks ago I purchased a new iPhone 6 (from a friend) and I switched companies from Verizo

Questions

 • More AT&T PREPAID Discussions

211

1

0

0

Why a Data Cap?

I pay a total of 80 dollars a month for standard cable television and internet at speeds of 55mb down with 6 mb up.  With that said, the internet will

Questions

 • AT&T Internet Installation

475

1

0

0

iPhone 7 international roaming data not working

I purchased an international data plan for my work trip to Mali, but I am running into the same issue as the last time I was here. My phone says it is

Questions

 • Apple

252

2

0

0

Reaching Customer Service using AT&T Prepaid while abroad

I had to come back to my home country because of the COVID-19 pandemic and completely forgot to deal with my AT&T account before I left. I tried using

Questions

 • Account & Usage

29

1

0

Internet Speeds

hello, Currrently my internet download speed is 15.32 mbps. Im needing it to be at least 50. How could I resolve this?

Questions

 • AT&T Internet Features

15

0

0

Mobile Data Won't Connect - Alcatel OneTouch

I have an Alcatel ONETOUCH ALLURA (5056O) on ATT Prepaid, for 2 days now it won't connect to mobile data. (Exclamation mark on the data icon).I've alr

Questions

 • Android

9

1

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or

Questions

 • AT&T Internet Equipment

18

1

0

Internet Download Speed

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a

Questions

 • AT&T Internet Features

21

1

Happy with Unlimited Choice plan

I can actually stream at 720p without any issues.  Though 480p looks fine on my phone.  I use my phone as a computer and use a lot of data a

Questions

 • Data & Messaging Features, Internet Tethering

201

0

0

If i bring my own device, will it raise my monthly bill

Right now i have a galaxy s 3 and i want to buy an iphone 6. I have an unlimited texting plan with no data and that is how i will keep it. Im on my pa

Questions

 • Wireless Account

93

1

0

0

Wireless Usage

I have been unable to view my text message and phone log details in over a week. I keep receiving an error message that says refresh the page and noth

Questions

 • Online Account Access

16

1

0

Log In required at Check usage

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on

Questions

 • Data & Messaging Features, Internet Tethering

7

1

0

Difficult to locate anyone to speak to

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to fin

Questions

 • Wireless Billing

10

2

0

Will not register on International LTE (Rogers Canada in this instance)

After 1.5 hours on the phone with AT&T International Customer Care, I still can't get my problem resolved. I am travelling in Canada, but I find that

Questions

 • Data & Messaging Features, Internet Tethering

631

2

0

0

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