Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find inf

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterda

TO: MR. RANDALL L. STEPHENSON - CHAIRMAN AND CEO      AT&T Mobility LLC needs to create a GoPhone DATA plan that mimics the GoPhone voice plan (e.g. t

I changed my plan this weekend from the 25$ basic plan to the 45$ plan and the data is no longer working. Tried calling ATT and all the helping tools

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our hom

Okay... so I really don't know what I'm doing wrong. About 2 weeks ago I purchased a new iPhone 6 (from a friend) and I switched companies from Verizo

I pay a total of 80 dollars a month for standard cable television and internet at speeds of 55mb down with 6 mb up.  With that said, the internet will

I purchased an international data plan for my work trip to Mali, but I am running into the same issue as the last time I was here. My phone says it is

I had to come back to my home country because of the COVID-19 pandemic and completely forgot to deal with my AT&T account before I left. I tried using

hello, Currrently my internet download speed is 15.32 mbps. Im needing it to be at least 50. How could I resolve this?

I have an Alcatel ONETOUCH ALLURA (5056O) on ATT Prepaid, for 2 days now it won't connect to mobile data. (Exclamation mark on the data icon).I've alr

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or

Why is my speed so slow when it comes to installing video games? The max rate is 1.7 MB/s. The plan we pay for should be providing more than that by a

I can actually stream at 720p without any issues.  Though 480p looks fine on my phone.  I use my phone as a computer and use a lot of data a

Right now i have a galaxy s 3 and i want to buy an iphone 6. I have an unlimited texting plan with no data and that is how i will keep it. Im on my pa

I have been unable to view my text message and phone log details in over a week. I keep receiving an error message that says refresh the page and noth

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on

As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to fin

After 1.5 hours on the phone with AT&T International Customer Care, I still can't get my problem resolved. I am travelling in Canada, but I find that