Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

We will be traveling to Scotland for 10 days. Where we are staying, we will have Wifi so I know that I will be able to Facetime our family for the "calling" portion. What I am concerned about is ensuring that we have enough data to use Google Maps (since we will be traveling to sight-see type places

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

I have been using my hot spots from my iphones for as long as I can remember. Streaming Netflix, HULU, XBOX etc. Up until a few months ago I wasn't even aware that you could use up all the data. Now all of a sudden within two days of watching Netflix, it says I've used it all up. I have contacted ev

HiI want to buy a family plan with AT&T. Can someone answer the following questions with specific numbers. 1. We are 10 friends using AT&T monthly package. If we get into a plan, what's the best deal in $/month. 2. What are the incentives like data? Hotspot ? HBO? Netflix ? Disney+ ? 3.

Hi, I have the 2GB data plan for IPhone 4 and I used the radio and have watched video's in one day and I checked my data and it was the same as yesterday, are they going to charge me for the data I have used? Help

According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

Hi, I'm on a $25/mo prepaid plan. I would like to set an alert so that I know when I've reached 90% of my data limit for the month. Is this feature available for prepaid users? The instructions I've found (https://forums.att.com/conversations/data-messaging-features-internet-tethering/how-to-set-up-

Hi all, So I've seen (even in the stickies in this very forum) that it's possible for me to upgrade from my Blackberry to an iPhone, keeping my unlimited data plan.  However, when I went to pre-order the 4s this morning, I only had choices of one of the tiered data plans, and saw no unlimited option

Do you need a data/talk/text plan for an Apple watch? Will it work with just the iPhone ?

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

Is there a way to actually SEE what app is being used or SEE what someone has texted (to/from) on my account?

If I go from the basic $30 Prepaid Plan to the $40 Prepaid Plan that increases my mobile data to 15 GB, how much of that 15 GB am I able to use as a mobile hotspot for my laptop before it gets cut off. It appears under the $30 plan it's 2 gb. And then it's throttled irregardless of network activity.

I set up a new HTC U Ultra phone a week ago and everything was fine, but a few days ago my mobile data stopped working. Data roaming is turned on.  I've checked the APN settings and they seem correct.  When I try to view network preferences, I get a "Please make sure you have valid SIM ca

I will be in New Zealand for a few months and currently have a U.S.-based AT&T Pre-Paid Unlimited Plus plan. I was wondering if I will have access to data, calling, and messaging in New Zealand under the same plan.

Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?. i recently opened a data only plan for my laptop. as i said i am working reduced hours and i am barely making any money. what money i do make has to go towards food and basic supplies.

If I purchased a data plan on a cruise ship and used their WiFi to connect does anyone know how or why I would have roaming charges from AT&T?

Learn How To Recover Your Android Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In som

Hi there   Its interesting that phones are getting bigger with bigger screen realestate  plus phones are becoming (if not already) our go to device on the go.  i don't know if GPS apps on phones are still a new concept?   i understand GPS uses Data so why doesn't ATT offer unlim

My son has an iPhone with unlimited starter plan in the US, tied to my own plan. Travelling within Sierra Leone, Africa - he seems to be getting automatically signed up for the "International Day Pass" for ATT that is $10/day.  That's fine with me....but he also gets texts from Africell &