I’m trying to watch a recording from my dvr on my iPhone X using the att U-verse app for iPhone but I’m not able to turn on the closed captioning/subtitles feature. I read in the support manual there should be a CC button visible when playing the recording but I don’t see one. Any help would be grea

I have tried to turn my closed captioning on but it doesn't come up. All settings that I accessed via the remote control from AT&T and the one from Vizio my TV indicate CC is on. Still nothing. Help... I am a senior widow, live alone & hard of hearing & don't read lips.  I like to watch TV quite a b

I am a new member of U-verse. I have been Deaf all my life. I have gone through every version of captioning imaginable. I switched to U-verse from Cox.  The captions are 6 inches off the bottom of the tv and top the when it is working on the upper part of the TV. I have gone through "Advanced Custom

There was an update to our U verse system a month or so ago and since then we've been having the following problem.On syfy and USA the closed captions work in live tv of the shows we record, but recordings of those shows do not show closed captions.Sometimes just after a commercial break the CC when