Hi. I am an AT&T Prepaid user, I was previously on the $50 per month plan - I recently switched to the 25c plan and put in a balance of $25 for the time being. This was supposed to expire on Sept 19, 2019, and it is currently only July 2019. However, I still got billed for my $50 per month plan desp

I set up auto pay on my prepaid account on 11/19, my card was charged but my phone is now shut off and saying that my bill for 11/20 wasn't paid. I have proof from my bank as well as the automatic service (*611) that the payment was processed. What the heck is going on???

I have had my AT&T PREPAID service activated with the $65 plan w/ AutoPay since November 17th, 2018 when I purchased a AT&T PREPAID phone from Walmart with the stipulation that a $75 Walmart gift card code would be texted to me after 3 months of payments. I have never received notification of this c

I'm a blogger and extensive online forum participant, but new to this forum. I'm trying to warn other AT&T subscribers about the potential for account fraud that appears to be linked to the ZTE Mobley device.  When my husband added a Mobley to his account, under the cloak of that legitimate device p

I have autopay active and i pay $25 a month with autopay and if i were to add $25 to my current balance before autopay charges my credit card will it autopay using my current balance or credit card?

I've signed up for Autopay using a debit card and have signed up for paperless billing. I should get a $5 monthly discount.I downloaded the PDF bill and it says I'm using Autopay and it's set to debit from my CREDIT card. As we all know, you can't get the discount by auto-paying with a credit card.M

So my issue is just as the title says, every month when I try to pay my bill, an error pops up when i try to set up autopay "AutoPay enrollment is currently unavailable. Please try your request again in 2 days."  Which has been the case for the past several months.  Thanks in advance for any help!

I was in USA last summer and I bought an AT&T prepaid card for two months, where I specified when I bought it that I only wanted it for that summer since I don't live in the USA. When I arrived home back in my home country, I had charges in my bank account every month, so I called support to help me