Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (29)

Relevance

Accepted Solution

Official Solution

Arris BGW210-700 and Asus RT-N16

I had Comcast with my own Asus RT-N16 running tomato.  ATT just installed fiber into my neighborhood so I got it set up yesterday for 1000mb.  I want to use my Asus router because I have a number of items with static IP's and Ports.  Plus, I'm a data junkie and love seeing usage stats, etc.  I've re

Questions

440

2

0

0

Accepted Solution

Official Solution

Internet equipment

Can I use a Arris WBM760A plus an Asus RT-N56U as my own equipment on AT&T internet?

Questions

1K

3

0

0

Accepted Solution

Official Solution

AT&T modem connection problem with ASUS RT-N66R

Hello.I have read a lot of posts on this forum and information in internet as well. But still have a problem with connection.I have:Uverse 3800hgv-b ModemandASUS RT-N66R routerAt first I go to admin panel of the modem:Settings > System Info > Event notifications. And enable detection of router-behin

Questions

5.7K

4

0

0

Accepted Solution

Official Solution

AT&T LTE situation with US ASUS ZenFone 2 ZE551ML

Not having a micro SIM, and only the nano SIM from my iPhone 6, I went to the AT&T store to get provisioned over to a micro SIM. There the associate decided, without my knowledge, to change my data plan based on the ZenFones IMEI number. Long story short, I no longer have an LTE based data plan. I w

Questions

43K

67

0

0

Accepted Solution

Official Solution

Setting up the Asus RT-AC68U Router with ATT Uverse Gateway (QoS)

I am about to set up the Asus RT-AC68U Router with my ATT Uverse Gateway mostly because I am interested in using the QoS (Quality of Service) functionality to improve my online gaming and streaming experience and the wireless performance of the ATT Gateway is poor overall.  Currently I am using a Li

Questions

30.8K

7

0

0

Accepted Solution

Official Solution

AT&T fiber - Using ASUS RT-AC68U with BGW210

I recently had installed ATT&T fiber. I received the modem/router BGW210. The signal is really bad. How can I used my own router that I had before with my ex-ISP. I have an ASUS RT-AC68U. The tech that did the installation told me I couldn't use the router because the equipment install is modem/rout

Questions

10.1K

1

0

0

HELP! Using ASUS RT-N66U With NVG589

So I have the uverse internet packaged with TV400.We have the 18-22mgps internet.We were not informed what UVERSE actually was and when they installed their equipment was told that NO!!! you cannot use your fancy new router you bought to maximize speed and minimize connection issues. There are three

Questions

2.9K

7

0

0

Carrier Unlocking of Asus RT LTE

Hello,I am planning on purchasing an Asus Rt LTE, most likely used, for taking over seas for a brief amount of time. I read about obtaining an unlock code from AT&T, but am uncertain if I would completely qualify. I AM a current "GoPhone" customer and I believe I have reached the six month minimum.

Questions

541

1

0

0

Asus Zenfone 2 ZE500KL stuck on H+

Following up to the following forum topic, there is a similar odd problem on my Asus Zenfone 2 ZE500KL (Worldwide version) in that it seems to be stuck on HSPA+ (H+) network after the recent purchase of a Go Phone SIM card.A little back story: this phone was purchased in France as I was living there

Questions

1.4K

6

0

0

Issue Setting Port Forwarding for Plex

Setup5268AC to Asus RT AC-66 via LAN cable.The server that runs Plex is connected to RT AC-66 via LAN cable.RT AC-66 is in pretty much default configuration. So I've been using DMZplus mode and was perfectly happy. But seems like new firmware has some speed issue with DMZplus mode. I was getting fra

Questions

449

2

0

0

Finally Fixed the 5268AC Router with 3rd Party Router DMZ+ and IP Passthrough

I spent HOURS trying to get this working and there was nowhere online that had a guide on how to do this.  So I put together one and figured I would share here.  Hopefully, this helps someone else save some time. https://medium.com/classic-mini-diy/at-t-fiber-using-personal-router-dmz-and-ip-passthr

Questions

2.5K

2

0

ASUS AiMesh & AT&T Fixed Wireless Internet

We currently use a Fixed Wireless product provided by our electric co-op (GVEC). The service is great but slow (10 meg max). I have a 3 router ASUS AiMesh network that now works flawlessly. I want to change to AT&T's Fixed Wireless product, but I understand the AT&T gateway router is a required part

Questions

612

2

0

0

About Asus zenfone 2 laser

i am an indian boy. Going to canada for studies and want to buy asus zenfone 2 laser from India . so will it be possible to use it there with canadian sims???? below is the operating frequencies of my phone:  GSM - 850, 900, 1800, 1900; WCDMA – Band 5 (850) / 8 (900) / 2 (1900) / 1 (2100); 4G LTE: (

Questions

459

1

0

0

ASUS G751 wont connect to internet.

I bought a new ASUS gaming pc G751 and the router that i have currently is a 3600HGV-2Wire(I have att uverse) which is G standard but the new pc requires N standards so i bought a new 4111N router that is for uverse that is N Standard but i can't install the new router any help?

Questions

856

2

0

0

Internet shows speeds work well, but doesn't?

Hello, Doing a speed test on the BGW210-700, you can see that the speeds are where they should be. I have a third party router, the ASUS RT-3100, which does support 1GB speed.   All is working and the cables do support it.   ONT to BGW210, Cat8 to ASUS RT-3100, Cat7 to my device. Is ther

Questions

907

11

0

0

AT&T Gigapower - Significantly Slower WiFi vs LAN speeds

I just got AT&T Gigapower (1 Gbps) installed and have run across a baffling situation. I have the Pace 5268ac Gateway and an Asus RT-3100AC router. On both devices, I get LAN speeds of 600+ Mbps up and down. On Wifi, BOTH devices (tested independantly of each other) test out at no more than 150 Mbps

Questions

1.3K

6

0

0

Fellow customers: Got a nonbranded, unlocked phone? Report here on how it works with AT&T

A lot of customers post questions about using unlocked, non-ATT branded Asian-made phones on the AT&T network -- this is a thread where members can review / post their personal experiences using various unlocked phones with ATT. Customer Reviews -- Using Unlocked, Unsupported Phones on ATT Ple

Questions

1.3K

14

0

0

Cannot open port/fowarding on Asus AC66R behind 5268AC

Hi,I have my Asus router configure as previously described DMZplus zone with pace. All my computers are going through the router and I have no issue. The problem I have is that from outside my router ports  are closed - so I cannot use VPN, WOL and other . Obviously I have create port forwarding in

Questions

99

1

0

0

Petition: allow customer-owned gateways for fiber

Hi, could At&t consider allowing replacing the arris bgw210-700 with a customer-owned router/gateway. The condition would be: If you replace the ATT provided gateway there will be absolutely no support by ATT. Att Support will only respond if the arris router is in place. A lot of us who opted for A

Questions

1.6K

8

Unlock Code Asus Zenfone 2E not working

I made a request to unlock my Asus Zenfone 2E as I moved back to France, I received the unlock code but it is not working!I tried couple times and it says that there's an error to unlock the network. It's difficult and expensive for me to call AT&T in the U.S. Please, some help needed!

Questions

637

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.