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AT&T won't honor the quoted price for my service

Via chat I was quoted a price of $104.99 (plus taxes and fees) for AT&T Uverse TV, Phone and Internet as of 06/2018 through 06/2019.  I have had billing problems ever since.  While AT&T confirms they did quote that price (I have several AT&T chats to attest to this); they now say they cannot honor i

Questions

 • U-verse TV Account

1K

6

0

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AT&T has awful customer service for Uverse WiFi.

My family has had the absolute worst experience with AT&T costumer service in regards to my WiFi service. For the past few months, the WiFi a my house has been completely spotty. We’ve been through several technicians and new WiFi routers, but the WiFi continues to randomly turn off for long periods

Questions

 • AT&T Internet Installation

190

3

0

0

AT&T Not Honoring the price their representative quoted me! RETENTION doesn't care!

At&t Not honoring the price I was quoted by another agent.  I called ATT and spoke to a regular person, who's name I didn't get, she finally sent me to retention because there was nothing more she could do.  So I was connected to retention, I assume, a woman named "Debra",  she was a bit short, and

Questions

 • Wireless Billing

286

2

0

0

Closed

Digital life tax problem

I have been a Digital Life customer for years. Suddenly with my April bill, I am being charged tax, where I never have been before. I have spoke to FOUR people at Digital Life and two via chat and nobody can tell me what changed, or will let me talk to anyone in the accounting department. They keep

Questions

 • Billing & Payments

277

1

0

At&t Unlocking Phone - Contract and Phone Paid off

I am having the WORST experience with AT&T.  We have paid off all our phones, I paid the early termination fee of $400 at the end of January and it's now February 10th, I've been trying to unlock my phone so I can move over to T Mobile but it continues to say that I haven't paid off my phone/contrac

Questions

 • Account Features

176

1

0

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