Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (3)
Relevance
Accepted Solution
Official Solution
Activated account but told Account and Phone Number Don't Exist - Can't reach support, please help
I bought an ATT prepaid SIM and received it yesterday. I activated it via the directions on the phone this morning and received an error, so went online to activate. The site said the SIM was already activated and prompted me to log in to manage my account. Log-in says "Error! The wireless number yo
Questions
•
Account & Usage
Accepted Solution
Official Solution
Will Mobile to Any Mobile Change My Current Features/Plans/Upgrade Period?
After reading posts from others who have had issues with their accounts changing to things they've not authorized I wanted to post the question : " will mobile to any mobile being automatically added to each of my lines as a free plan upgrade from att change any of my current features, plan and/or u
Questions
•
Wireless Account
ATT balance showing up as Franklin Collection on credit report in error.
I have a collection for uverse on my credit report for $471 but when I called customer service, they have no record of the balance owed. How can I get this removed from my credit report?
Questions
•
U-verse TV Account
