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Why an uverse update reset my router to factory settings?

On 12/03/2016 uVerse triggered an update, as they more than often and regularly do. This time as the result the uVerse box was reset to the factory settings. The uVerse service worked fine after that and since my TV and my personal desktop are connected directly to the LAN Ports was not able to noti

Questions

 • AT&T Internet Equipment

433

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Prepaid: autopay doesn't account for $1 "911" charge

Prepaid: autopay doesn't account for $1 "911" charge:PREPAID with autopay autopay takes $40 plus $2.50tax from my account a day or 2 before it's due. Correct. You charge me $1 on the first of every month for a "911" call I apparently made. Cool. I am okay with that. However, on the day it's due, my

Questions

 • More AT&T PREPAID Discussions

129

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What if you have an EMERGENCY when you don't have any service

I live in North Canton.  I have no house phone or cell phone service.  I can send text messages and emails.  If I had an emergency, can you text 911???

Questions

 • Network Coverage

337

2

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WiFi calling can’t turn on due to e911 address

Hello,     I cannot enable WiFi calling on any of my iPhones (6 & 7).  I get to the point where it asks for my address and then it tells me that it is not a valid address.   Wi-Fi CallingVerify Emergency 911 AddressNeed valid addressTo enable Wi-Fi Calling, we have to have a valid address. We can't

Questions

 • Apple

3K

1

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Landline down 5 days, not storm related. No one will help.

First, this has nothing to do with hurricanes--we live in Tennessee. Four days ago we had a power outage in our area. Not sure why--it was a sunny day with no wind. This isn't unusual for our rural utility. However, this time the phone went out too. We checked the box where the phone line comes into

Questions

 • AT&T Phone Account

130

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LOST SIM CARD! HELP

I lost my sim card and I don't know if AT&T will replace my sim card with the same number.  HELP! by the way, I have a gophone plan.

Questions

 • Wireless Account

534

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Home Phone Cannot call 911

When does AT&T Uverse plan to correct the issue of residents with land lines , who cannot make an emergency call via 911?

Questions

 • AT&T Phone Equipment

173

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"Emergency Call" button location on Galaxy S4 etc

Unfortunately the "Emergency Call" button is placed immediately above the "Home" button. On the S4 Active, and most likely with other models, with ANY of the screen lock options set it is VERY easy to dial 911 by mistake. You are given no ability to turn this off, ask for confirmation before dialing

Questions

 • Android

6.6K

2

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Can blacklisted phones still dial 911?

In an emergency, can I still dial 911 from a blacklisted phone?

Questions

 • Network Coverage

3.2K

3

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Wifi Calling: Address Not Found in e-911 database

Just moved to new address (new construction) and I can't seem to get the wifi-calling enabled on my phone because the address is not found in the e-911 database.  We have already submitted our address to the USPS.  How can I get this updated with AT&T and/or the e-911 database?

Questions

 • Account Features

1.3K

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Guy showed up at my house for no reason claiming to be AT&T employee

A man appeared at my home without invitation or reason, claiming to be from AT&T.  Hindsight 20/20, I should've called the police but I thought, "hey, I'll just call AT&T and verify that someone was sent out here."  The problem is that this was a Saturday and I couldn't get anyone on the phone.  Rat

Questions

 • AT&T Internet Equipment

1.7K

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Accepted Solution

Official Solution

AT&T UVerse monopoly

I got a letter from AT&T UVerse saying that I need to call their numbers within 45 days to prevent an interuption in service to my phone and internet. I have AT&T long distance and a Earthlink ISP for many, many years. It is my understanding that AT&T UVerse will be making hardware changes at either

Questions

 • AT&T Internet Installation

5.2K

13

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Accepted Solution

Official Solution

pocket dialed 911

Today while mowing my lawn, I apparently unintentionally pocket dialed 911 three times within an hour.  This also happened twice last week while mowing the lawn.  My phone is an LG V35 ThinQ.  I have NEVER had this problem with any other phone before, and this is a new phone.  I use a lock screen wh

Questions

 • Android

732

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