My son broke his IPhone 12, I used his upgrade to order an IPhone 15 Pro. I activated it but now want to give him my IPhone 13 Pro and I get his 15 pro since I am paying for it. How do I switch our information now without physical SIM cards in the new models. Basically I need to move my info from a

Is there anyway I can retrieve my saved voicemails after getting a new eSIM. I have the same phone number.

Hi, I traded in my phone and then had to upgrade to a plan that costs $15 more a month in order to receive my phone trade in value. When I do the math, I'm paying $540 more for this 36 month contract that I can't break or I will lose my phone trade in credit.This is a scam. I will never trade in or

The recent fiber installations to the houses on either side of me have their fiber drops buried from a handhole by the curb to the slack NID on the side of the house. These fiber drops have an integral tracer wire.  If a fiber drop were buried approximately 12 inches deep and installed in 1-in

Hey, I travel to New York next month and want to buy a prepaid card for this period. At the checkout I need an American phone number and (maybe) an adress located in America.  Do you know if I can circumvent this or where I can buy a prepaid card for my holidays in advance? Thank you for you

Bought my mom a RAZ MOBILITY Minivision2+ cell phone for the visually impaired and blind. It’s authorized by ATandT to use on their network. Her current carrier is ATand T and we want to keep her current cell number. How do I activate the phone when it arrives?

My son's phone was stolen but it was still under contract so I had to continue to pay but was told instore I could get another line and then transfer the number to the new phone and once the balance was paid on the other phone I could cancel that line. Now that the old phone; which I do not have, is

Hello, I'm trying to activate my prepaid SIM but I keep getting this error: We're working on our system right now. Give us some time and try again later. ERROR CODE: SSACT-52 How long should I wait before I try again?

Is it possible to keep your existing number if you go from a prepaid plan to a non-prepaid?

Hi, I would like to suspend my pre-paid service while abroad for a few months. If I add balance less than the amount required to renew my current plan for how long will the account remain active without closing ? Thanks

I can't see how much do I owe for my phone because I forgot what is my billing zip code and don't know the contact email either, my phone number is (Edited to remove personal information) I'm trying to reactivate my phone since it's been 4 years since I've paid my phone bill.

good evening, I have an American SIM with you because I lived there until a few days ago. Now I have returned to live in Italy. If I request the number to be closed, how many days will it take before the number is non-existent?

I have been trying to place an order for new Fiber internet service. The service is available at the address but the continue button on the sign-in profile page keeps on spinning and never getting to the next page. I have checked the sign in is working fine on other tab and problem happens just on t

@ATTHelp I work for an engineering firm that has been retained by the City of Billings MT, for Design and Construction administrative services. We have a project that will be starting next spring in Downtown Billings, MT where you have utilities in the area. I was hoping you could get me a con

OK, AT&T is doing it to me again. My devices (Cell Phone and ZTE Data modem MF923) apparently have been banned again from closest cell tower which is direct line of sight to me on a mountain peak, two miles away.  There is also another tower at the other end of the mountain that I can occ

How do I use my ACP device discount credit to purchase an AT&T phone

I currently have Uverse 200 TV package. I need to save money.  Are there more options other than going to the family or basic packages, specifically streaming?

I'm in Aruba and paygonline is not loading. Is this due to being in Aruba or is the site down? I have the $35 International Travel addon.

GSM:850/900/1800/1900WCDMA: B1/B2/B5/B8TD-SCDMA: B34/B39LTE-FDD: B1/B2/B3/B5/B7/B8/B12/B17/B20LTE-TDD: B38/B39/B40/B41(100MHz) does this or do these or will these specs work with at&t?

There is a hold on my order status, and I need to send in an ID verification first to get my order approved. The link for me to upload my ID photo verification is not working. What should I do?