I’ve been locked out for over 2 weeks. I received the temporary password in the mail, but it still wants to send a verification code to an old number that’s not in use. Now what?? So frustrated. I was told the the temporary password would log me in??

My att.net e-mail stopped working about two weeks ago. I can access e-mail via the web client but not with Outlook.  I contacted Support and was told to use the following: ----------------------------------------------------------- [Support] : Complete the Server Information:Account Type -

I’ve tried turning on and off my phone 10 times already, I haven’t had airplane mode on, and whenever I try still nothing works.

I am an AT&T Prepaid customer, currently traveling abroad. I got an international service add-on but to make it work I had to turn on the roaming feature. Am I going to get hit with roaming charges as well as the add-on cost?

Why is my service light flashing red on my modem?

My wifi is so bad that I can't take any calls while im using it, my internet is hardly working and both My Smart Home Manager and MyAt&t app can not run any diagnostic or speed tests while im using it. I also am unable to message support using the chat support function. However, it claims that t

When sending emails from my bellsouth.net account, they come across as being from CHASE not my email address

We have a pave 5268ac with a ONT with fiber jack. Phone support mailed a BGW320 to replace it since it has been having issues. The fiber line runs to the top then terminates in a port then connects fo the PON port. Then the ethernet runs to the modem. Can I disconnect the black fiber cable and r

I need to configure my email client smtp settings for outgoing Mail.

Need help from an AT&T employee here in the USA. I got locked out of my email on April 18, 2023.  Contacted AT&T on April 19th.  They were not able to help because I did not have a "recovery" phone number or email address associated with my email. They recommended that I fill out

Download shows 0% . Phone is connected to Wifi. 3 days have passed. Powered off several times.

Hello! I have been struggling to make payments due to the financial instability but I need to restore my service to keep in contact with loved ones. Is there any email I can contact? I have the collection department number but I just really want to email because my phone is not able to make calls ex

Hi I have the 2gb fiber and I am planning to buy the TP-Link Tri-Band BE19000 WiFi 7 Router (Archer BE800). Can I replace the Courant modem from ATT that I have with this? Can I connect the fiber cable behind on TP-link cause has port for that.  Thanks

Okay so I have a iphone 13 not on the next plan and I don't like it . Can I sell it and continue to make payments till paid off... And swap a sim card to a different phone without it effecting my account. Thanks basially paying as normal with a different device for the sim card I've seen people sa

I want to use the NVG589 as modem only and connect my own wireless router to it. How to wire and what settings do I need to change

How do I find the access code for this device BGW320-500?? I have looked on the box and it’s not there. This is fiber installed in my apt and I was told modem and router and all in one. please help!! Trying to configure vpn setup and I need access code to my modem. 

Hi, I'm travelling from Denmark to California for a three week roadtrip. I would like to have a sim-card with unlimited data usage. According to our travelagent, it would be cheaper for me to buy it in Denmark, but that makes absolutely no sense to me. What I need is probably a prepaid sim-card,

I hope that you can help me. I have tried many different ways to get my phone out of sos mode, without any success. I purchased my phone from at&t store. I never used a sim card for it. I always simply connected to my wifi to use it. One day this year it suddenly said "SOS" where the bars shoul

I have been trying to switch my phone number from Liberty PR to AT&T since I live in the States now, and I would like to keep my phone number. So at first I got told it was not possible to do the switch straight from Liberty to AT&T. The only solution I was given was to do a port in from

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it