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Issues with PREPAID activation and porting number in. I haven't had any luck with this iniital process. I've got a few questions and will try and give as much background info as I can. I don't know if this has anything to do with this or not, but I will add this part just in case. I was curious to t
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Account & Usage
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I need my phone on for my kiddos therapy appointments and to communicate with teachers and other important housing programs . We will loose almost everything if we don’t get it paid and i can’t communicate with them. Please anything helps. My email is [email scrubbed] i can pay you back or whatever.
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Wireless Billing
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why are my e-mails sent to gmail accounts bouncing back as undeliverable? Help with DKIM and SPM Recently my e-mails sent to anyone with a gmail account are undeliverable. The message I get is that I need to authenticate with DKIM and/or SPF. I don't know how to do this and ATT support said they did
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AT&T Internet Security
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Official Solution
All my texts are gone. How do I retrieve them.
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Android
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Can anyone help me set up BGW320-505 wi-fi gateway? Just moved into an apt that’s wired for AT&T Fiber. I have in ONT box on the wall but it doesn’t have anyplace to plug in cords. Where/what am I supposed to connect this red ONT cord to? The only jack I see in my apt is a green one for broadban
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AT&T Fiber Equipment
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I purchased a "new in box" AT&T locked Samsung Note 10+ 5G. I updated its software, set the APN for Consumer Cellular with a rep instructing me on phone, and phone only texts, mo outgoing or incoming calls. Checked the IMEI number which appears to be clean but something is blocking calls. I have
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Samsung
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I would like to get the Bill receipt for the recharge Transaction on my number ( Edited as per the community guidelines ).
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Wireless Billing
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Since I signed up for service at at&t back in June and switched from T Mobile which I had virtually no problems with this connectivity issue has gotten out of control. Now I don't usually complain about stuff like this I usually try to troubleshoot with support but I have done that over weeks to
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Data & Messaging Features, Internet Tethering
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I currently have Uverse 200 TV package. I need to save money. Are there more options other than going to the family or basic packages, specifically streaming?
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Watching U-verse TV
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I am a Canadian who bought an AT&T SIM in Vegas in November. I also bought a $30 card that I applied to that SIM. That gives me 1 month phone access from that area. I also visit Maui in February for 3 weeks. How can I keep the Vegas phone number active for the months between my visi
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More AT&T PREPAID Discussions
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I have AT&T Fiber using Internal ONT Fiber Jack to a BGW210 Gateway. Any idea if I can replace the Gateway with an Eero whole-home WiFi system? I would think I could go from the Fiber Jack to the Eero with Ethernet just fine? I’m not really please with WiFi coverage using AT&T-provided Gatew
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AT&T Fiber Equipment
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I am not an AT&T customer. I have lines going up alongside my driveway that I think no longer go anywhere. I talked to a guy from the power company and he confirmed that they are phone lines and not power lines. They thread through some trees, but a neighbor had one of those trees removed and no
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Landline Phone Troubleshooting
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Closed
Where do I file FOIA request with this public traded company
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Account Features
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I wanted to share an experience I had with the initial Customer service rep who signed me up last week. I had enough of the gouging I was getting from Verizon. I was with them for 20 years. I saw “ads” claiming that AT&T would not only give clients new phones but would pay off devices and have l
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Wireless Account
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I recently moved into an apartment building with the ATT wifi network. I need to reset my password but I never receive the password reset email link when doing so. Help!
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AT&T Internet Security
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Someone please tell me how to get out of the endless "Contact Us" loop and tell me how to file a complaint with AT&T in regards to customer service. I have spent 13 hours on the phone, been sold a tablet and 2 lines I don't need and now they try to sell me another tablet and install fiber inter
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Account Features
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The app sends me a notification about every hour asking me to turn in my location. I’m not doing that. I have it set to “Never” in settings but it keeps sending me the notification.
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Apple
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Why is channel 3 (KIII) blacked out? How can I watch it with the service I am paying for Internet Phone & Cable. Plus I have had my service for 34 years with ATT
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Watching U-verse TV
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Closed
We got AT&T SIM cards for our M2M application. SIM cards provisioned to use APN psmtneofin work. SIM cards provisioned to use APN psmtneorm do NOT work.
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AT&T Internet Installation
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Hello, I have an AT&T wireless family plan account and no active installment plans on any of the phones. I purchased my phone used over a year ago. The phone is locked. When I try to unlock it, it says that it is on an installment plan (not my installment plan though, it is on the original owner
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Phone & Device Upgrades