
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Just need hotspot
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
So, I've been an AT&T customer for a LONG TIME and I was needing a new phone. I got a Samsung A03 and the model is SM-A037U, which I thought was on the approved phone list. It allowed me to be on my phone for 3 hours then it disconnected. Ok...So then I used the SIM card that came with the phone
Questions
•
Phones, Tablets & Devices
Accepted Solution
Official Solution
I brought my own personal phone to at&t and didn't like the service. Now my phone is locked to at&t and they won't unlock it. What can I do?
Questions
•
Other Phones & Devices
Accepted Solution
Official Solution
Do we get the CW in Biloxi Mississippi
Questions
•
U-verse TV Equipment
Accepted Solution
Official Solution
Hello!! I would like to cancel AT&T Prepaid SIM card. I want to cancel because I out of the country. I cannot activated this card.
Questions
•
Account & Usage
Accepted Solution
Yesterday I tried to login to my mail via https://currently.att.yahoo.com/ from Chrome on my laptop. The Sign in link no longer works. I am connected to the internet and can reach other pages. Access to my mail from my phone works as usual. I have received numerous emails over the past few months pu
Questions
•
AT&T Mail Login & Security
Accepted Solution
Closed
I signed up for first net as a non sworn law enforcement. We are state licensed for security. Specifically we bid on government contracts for private security on public property. Ie the subway system in Chicago. We literally have stopped (Edited per community guidelines)ual assaults, battery, rob
Questions
•
Account Features
Accepted Solution
Official Solution
My wife’s phone recently broke. She’s eligible for upgrade and we’ve ordered an iPhone 14 she doesn’t want the new phone though and would prefer to use my 13 pro. Can I activate her 14 under her and then swap it to my number after activation and keep the current credits we get for the device?
Questions
•
Phone & Device Upgrades
Accepted Solution
Official Solution
I left the US a few days ago without setting up the international cellphone service. When I arrived in South Korea, the AT&T International Day Pass automatically activated, and I opted out of it, thinking I could easily reactivate it when I needed it. Now that I REALLY need to reactivate the Int
Questions
•
Network Coverage
Accepted Solution
How can I cancel my account with at&t? I've been paying over $400.00 a month and I have to cut back on my bills. Just tell me what to do that is all I want to know.
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
Trying to get my AT&T MOTO G 5G (2022) PREPAID PHONE UNLOCKED
Questions
•
Phones, Tablets & Devices
Accepted Solution
I came into the store on Ditmars Astoria last year as a new customer (consumer), looking to trade in my iPhone 12 for credit, and got a 14 on ATT, and use my employee perk of $10 off. I found out a year later its wrongly set up as a business plan, I highly suspect it was intentional, I’ve been payi
Questions
•
Wireless Account
Accepted Solution
Official Solution
Hey, so im abroad since the past month. I was just monthly charged today for my account. I wanted to know if i can pause my account till i come back and be refunded till then since I really would like to use that money while overseas.
Questions
•
Account & Usage
Accepted Solution
I traded my iPhone 12 in for a ( free) iPhone 14 Pro. Meaning I pay nothing out of pocket. Except I paid the taxes up front. The installments cover the phone 100% I have 31-36 installments left. But again it came to a free phone for trading in my 12 what happens if I want to upgr
Questions
•
Apple
Accepted Solution
I bought in cash two iphones from att without any contract, but i dont have account and now i cant unlock iphone.I tried several times but it show me that reguest is denied. I am not in usa and i cant call them thru phone. Please help me.
Questions
•
Phones, Tablets & Devices
Accepted Solution
Official Solution
I have a phone call that was quite traumatizing just under a year ago. I want to make sure that what I remember, was actually said. Is there any way for me to obtain this conversation? Thank you for any help.
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
Como puedo desbloquear un teléfono
Questions
•
Apple
Accepted Solution
Official Solution
Recovery all acces
Questions
•
AT&T Fiber Account
Accepted Solution
Official Solution
I need my phone on for my kiddos therapy appointments and to communicate with teachers and other important housing programs . We will loose almost everything if we don’t get it paid and i can’t communicate with them. Please anything helps. My email is [email scrubbed] i can pay you back or whatever.
Questions
•
Wireless Billing
Accepted Solution
Issues with PREPAID activation and porting number in. I haven't had any luck with this iniital process. I've got a few questions and will try and give as much background info as I can. I don't know if this has anything to do with this or not, but I will add this part just in case. I was curious to t
Questions
•
Account & Usage