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Is this a fraudulent email?

I received an email from this address: myAT&T <[email scrubbed]>. The text of the email is below.  Is it an email actually sent by AT&T? Dear Customer, At AT&T, we prioritize the security of our customers' information and are committed to maintaining transparency in all

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3.9K

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April 2024 Experian offer

I received an email on April 15, 2024 purporting to be from AT&T offering free ExperianIdworks protection for one year. Since I do not click on links contained in emails, I went to the Experian website to find where to sign up for this free service. I could not find where/how to sign up  b

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309

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When is ATT going to push out the April update?

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

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283

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I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

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265

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iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

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222

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The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

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220

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Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

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113

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Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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84

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Account closed

Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.

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78

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Actiontec modem with Internet 25

Can I use my existing Actiontec C2000A modem with Internet 25? It has bonded VDSL2+ capabilities.

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74

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Lines Down in Yard

The Nor'easter of last weekend brought down my internet and the phone lines in my yard. I have tried calling customer service and risk management. The AI assistant determines that I have a wireless account with one of you associated companies and hangs up on me.  I need help.  There's ove

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74

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Can't Access Our Primary Bellsouth.net Email

We have a primary email account and a sub-account. We received a security alert that our primary email and personal data have been compromised due to a breach of AT&T data so I want to change the password to that primary email.   I am successfully able to access the sub-account but have no

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60

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voicemail

Why do all my incoming phone calls go straight to voicemail

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57

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AT&T Trade-in SCHEME

Jan 19, 2024 - I traded in my eligible, unlocked and in perfect condition iphone 13PRO 256GB with AT&T Value Plus(SM) plan and ATT received my trade in device on Feb 13, 2024. I never missed a payment as they are on auto-pay. When I started the trade in process, I checked my eligibility with the

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52

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complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

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47

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New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

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45

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Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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45

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ATT Network Provider Lock

I have a brand new phone that was purchased in USA that came with the ATT sim card. I do not live in the USA, and I want to use my local sim card. However, I'm unable to make the switch because of the sim lock. I tried to do the device unlock from the ATT website but I was unable to do so because i

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44

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What do get for trade in an old galaxy phone

Trade in

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41

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Extending BWG320-505 Fiber cable from wall

I bought a long SC/APC to SC/APC Fiber Optic Internet Cable from Amazon to extend the fiber cable to move my AT&T BWG320-505 modem beyond the 10ft standard cable going into the wall. But the AT&T Fiber cable has additional adapter or connector attached to the green SC/APC , should I remove t

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