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Old email address recovery

Several years ago I set up an Att.net email account for my mother in law. Since then she is in memory care facility and does not remember the address. I need to recover her Att.net email address for government paperwork. Please help.

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220

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Locked out of Subaccount and can't access email or change password

My wife forgot her password and did not set up any of the backdoors (phone number or alternate email account). I see there is a password change feature in the managing sub accounts section of the master account that I have access to but it looks like you need the sub account password to change it.

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138

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Was able to login to my sbcglobal email account and now I can't. Help!

Hello - I'm having a heck of a time trying to get into my legacy sbcglobal email account and surprise, surprise, there's no live person to ask. This is an old account I seldom use (yes, this is the first problem). For some reason I now get the screen that says I've reached the limit of unsuccessful

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116

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Two factor authentication

I have a Yahoo email account through AT&T. Two factor authentication is enabled with 3 choices for wireless cell phones to use to receive a verification code. None of the three wireless cell phone numbers (they are family member phone numbers) are my cell phone number. I have added a fourth

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83

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sbcglobal.net email

Having no problem accessing email on my phone. Try to log on to my desktop and it keeps logging me out and will not bring up the log in window to enter email and password. Tried on 2 separate PC's same error. What the Heck! Help!

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71

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email account sign in

I have an sbcglobal.net email account. Can you send me a link to the sign on page or send the address? My email is [email scrubbed].

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46

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prodigy.net email

Has AT&T stopped supporting prodigy.net email accounts? Mine stopped working.

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45

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How do I log into my Pacbell account?

How do I log into my Pacbell account? I need to receive a login code for a site for which I used that email, and I need to log in! Thank you.

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43

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Cannot access att.net e-mail via POP3 or IMAP

My att.net e-mail stopped working about two weeks ago. I can access e-mail via the web client but not with Outlook.  I contacted Support and was told to use the following: ----------------------------------------------------------- [Support] : Complete the Server Information:Account Type -

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40

9

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my emails showing up as from CHASE

When sending emails from my bellsouth.net account, they come across as being from CHASE not my email address

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39

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Locked out of sbcglobal.net email that I've had for over 20 years

Need help from an AT&T employee here in the USA. I got locked out of my email on April 18, 2023.  Contacted AT&T on April 19th.  They were not able to help because I did not have a "recovery" phone number or email address associated with my email. They recommended that I fill out

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37

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Email Account Recovery Form

I filled in the email account recovery form for my wife April 25th. There has been no response that I know of. How do I get an update on the status of this recovery, no tracking information is provided when completing the form.  And what is the form of the response...email?  phone call?&n

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32

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Locked out

I’m locked out of my sbcglobal email for almost a week now. I’ve been o. The phone for over 3 hours, within 2 days times. No answers are consistent and everyone was told to try, doesn’t work.

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30

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Still locked out of sbcglobal email

I’ve been locked out for over 2 weeks. I received the temporary password in the mail, but it still wants to send a verification code to an old number that’s not in use. Now what?? So frustrated. I was told the the temporary password would log me in??

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28

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Locked out of sbcglobal.net email and can't reset the password ... need help!

Access to my sbcglobal.net email account suddenly stopped mid-April 2023.Have tried once every 24 hours for weeks to reset the password.The usual answers to the security questions aren't working and there are no email/text options to receive a temporary password.I'm worried about fraudulent activity

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26

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Our email was hacked and the security ?s and password changed

Our friends called us about some strange emails they were getting from our email account. When we tried to log in we could not. Our password no longer worked. When we tried to reset it, our security answers no longer worked either. Is there a way to recover our account at att.net?

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17

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Is This a Scam Email

AT&T! User Account Locked 🔵 Yahoo/Inbox                                              

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17

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Can't remember Security Questions to reset password for my email

I do not remember my security question answers. What should I do?

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14

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cannot sign in to email problem solved

when i try to sign get must prove who you are and ask for user id if i select forgot id and use the one sent to me logon fails if i select create id i get blank screen this only happens when trying to sign in with new phone all others sign in with no problems problem has been solved

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13

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l cannot access one of my email sub-accounts. ATT says "Hmm… we can’t reset your password We don’t have the account details needed..."

My email sub-account is listed as enabled, but I cannot edit the password. I also cannot add it as a linked account.  Can I get direct message help to share details?

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13

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