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The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first.

Ok. I bought a Motorola One 5G Ace back in 2021. Brand new as an AT&T Prepaid phone. I was supposed to be able to unlock after six months. So now I am trying. The device unlock website doesn't work using my phone number. So I tried using the IMEI number. I get as far as the message posted in the

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57

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oem unlock

hi. i did buy a pixel 6 pro. how can i unlock bootloader? oem unlock option appears grayed out. hoy can i know is my device is pay off

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28

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Official Solution

AT&T Messages for Tablet

AT&T Messages for Tablet was working last week and now its not on my samsung tablet. why cant this app ever work well?  its like a second thought for the past 4 years of my usage (or trying to)

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25

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Visual voicemail issue Galaxy s20 fe

When I look at my visual voicemail on my Galaxy s20 fe, the date of the voicemail only shows the month. No day is shown. Auto rotate does not work on this app. The software is up to date and I have restarted my phone which did not help. This is a new issue.

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20

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Is there a way to unlock the phone when the lock screen password is not available?

My son passed away 3 years ago and I've been still paying for his line. We know there are pictures and a document he wanted us to have but we are unable to access it without his password. Is there a way around it without resetting it back to factory?

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19

2

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Official Solution

PUK Code - locked out

i am unable to log into my phone due to a PUK Code. i am not aware of this 8 digit pin and dont know how to get back into my phone. thank you.

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19

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Official Solution

Stolen device

My cell was stolen tonight. I can only contact AT&T through chat (by using an older cell) and the system will not let me block my cell, it keeps trying to send a verification code to my stolen device to prove its me. What am I supposed to do now?

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19

2

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WiFi Calling on Motorola moto g100 not working

I've called support and they can't do anything. Phone is claimed to be supported by AT&T.  WiFi Calling worked on my previous phone LG V10.  The phone's default setting is to have Wi-Fi calling turned on.  I can tell it's not working because I do not receive calls in 0 bar/no cov

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17

2

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Official Solution

Cancel call protect

How do I cancel call protect

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13

1

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Official Solution

Esim with Simcard for single line

I'm using a sim card for my cell service and I was wondering if it's possible to add esim on my single line plan, so I can separate voice from data services?  

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12

1

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