I'm new to AT&T and two days ago activated my iPhone. However, I've been thinking and I want to cancel my service plan and go back to my old phone carrier. My question is will I still have to pay the installment plan amounts even though I just activated my phone/service with AT&T? I haven't

Hi, My husband and I are overseas for his Dept of State and I am was told by others here that our US phones can be suspended and only pay a holding fee for our phone numbers until we return to the states.  Is this correct for AT&T Business accounts? We have a 4 phone lines and would lik

phones broken. wireless customer on plan, need to buy a phone and transfer svc keeping same number

I need my deleted messages, calls and voicemails restored to my account

Hello, I am trying to accept a transfer of billing responsibility but I am receiving an error when I get the credit check stage. After beginning the check, it will spin for maybe 30 seconds and come back with the below error. "We're sorry. Based on your credit check, we can't complete your tra

I was checking my control center to see if Shazam was on and I saw this image can someone tell me if I should be concerned about this or is it some kind of new style of network? PS My phone is an iPhone 12 Pro Max

We have systems that send and email translated into SMS text to several of our phones. It has stopped working. We are wondering how to check if AT&T is blocking it. We know how to check our individual blocked numbers.

Hello AT&T staff, Recently I left the U.S but the autopay still activated for upcoming month, and it’s pointless for me to have it because I am out of States. Could you please grant me a refund for this month? Service everything is perfectly fine I am just not going to be using it in the next

I want to use my own phone.

Hello! I have been struggling to make payments due to the financial instability but I need to restore my service to keep in contact with loved ones. Is there any email I can contact? I have the collection department number but I just really want to email because my phone is not able to make calls ex

Hi, I'm travelling from Denmark to California for a three week roadtrip. I would like to have a sim-card with unlimited data usage. According to our travelagent, it would be cheaper for me to buy it in Denmark, but that makes absolutely no sense to me. What I need is probably a prepaid sim-card,

Iphone14 Pro has a locked IMEI with AT&T. (SIM locked to carrier: iPhone 54.0), and an IMEI unlocking service cannot unlock after trying 72 hours. How long before ATT lets IMEI be registered to another carrier

What sort of coverage is available in Iceland? We will opt for International Day Pass but does ATT have coverage all around the island?

I cannot access my admin account for my Netgear Nighthawk MR1100, tired the default password (attadmin) and the one I believe I changed it to - neither one is accepted. Can't get to it either through the app or via a web browser.  The hotspot suddenly stopped allowing my computer to access the

I often travel to mexico from the US for an extended amount of time. Both Google Fi and T-Mobile have a 90 day roaming limit. Before you must enter the US to reset the clock and that isn't very convenient for me. I heard at&t might not have these restrictions but I need to be sure.

I've been emailing and calling my local Rhode Island rep since March 3rd. I have many issues on my account I need fixed and he's completely unresponsive. Tech support has screwed up my account 3 times now.  This is why we have a local rep to deal with multi line issues. We have 13 lines,

The device is locked and the SIM card cannot be used

How do I change text alerts to a sound, instead of vibration for my husband's new phone. He is not happy with this.

Have a Samsung phone that I paid off and am starting the process of unlocking it. Going to Rome for 2 months and the best affordable solution I found was using an esim from Rome while there. I'm open to any better suggestions that don't cost 10.00 a day. My question is do I use the esim IMEI numbe

My grandmother recently bought a new phone (Samsung galaxy A03) and it was part of a deal, the phone and a $40 card bundle, she didn't know where on the receipt her card pin was and was putting in different numbers on the receipt, I guess she did it too many times cause now it says the service is te