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Is there an AT&T Service outage I am unaware of?

I lost connection around 1am. In the South Seattle area in Washington state, anyone else having an issue?

Questions

133.8K

536

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Can't activate Wifi Calling

I get the error message 502 Bad Gateway when trying to implement Wifi Calling on my Google Pixel 7Pro with AT&T. I've been with AT&T forever and never been able to use Wifi Calling.

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9.9K

44

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Service

My sister was a victim of identity theft in 2009. The individuals use her information to get AT&T.  They sign up for a land line, 2 cell phones.  In 2016, she was told she couldn’t get the service.  Can she get home internet now? 

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484

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Unlock Phone

I have a galaxy s9 that has been paid off and removed from the previous owners account. When I go to submit an unlock request it says its still on someone else's att account. Could someone please help? It has been removed off the previous owners account and I can't get in touch with anyone in techni

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392

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Outstanding Efforts

Just wanted to share a story of outstanding service from two of your very professional field technicians - Mike G. was the first on the scene and he was dealt hard cards with the new home having both location issues and availability challenges - he worked with us to find an alternative called in Gar

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259

4

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att retiree telephone concession

I am a ATT retiree and i am not receiving the 30% discount on my telephone bill

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164

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Closed

Add a device

This is absolutely ridiculous. I have been able to add devices or lines to my business account for 7-8 years and now all of a sudden I can no longer have the capability to do so and without warning or a courtesy email? If another provider allows me to have this capability I will be moving my 20+ lin

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133

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How long does it take for a mobile device to be removed from an account

A friend of mine sold me his iphone and he went through the process of removing it from the account so we could unlock it. But I tried to unlock it but it still said the phone is connected to another account. Now I’m wondering how long does it take for the phone to be fully removed from the account.

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132

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I need my old hone number back

Help! My phone number was deactivated without my knowing. Is there a way to have it reassigned to me?

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123

2

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port pin for a single wireless number to another carrier

Have a family plan with multiple wireless numbers. Need to port one to anther carrier. When I request a port pin on the web it does not ask for which number to port. So can the port pn be used to port any of the number in my plan ? Thanks.

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103

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Closed

AT&T Needs to come their MESS UP

I recently closed my account because of the expense. And now I have a hallway closet with a huge mess of cables just hanging and a satellite on the roof of my house which I want removed. I have made 2 attempts via phone and have spent 1-2 hours each time and all they do is keep transferring me. &nb

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102

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ATT unlock device app

I have a Samsung a12 prepaid I’m trying to unlock it. The phone doesn’t have the app installed, but I found it on the Google Play and when tried to install it said that the app was created for an older version of android.

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99

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New utility installation

AT&T is running fiber down our road and surrounding roads in a rural area. Our driveway has its own street name and is far off the main raod they are working on. I talked to tech support who was only able to tell me service is not available at my address and could notify me if it ever does. How

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80

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Can someone tell me what the upload limit is for the plans?

To be clear, I am currently a new AT&T customer, having Fiber just installed. I selected the 2GB plan, as it is the cheapest that I can be certain does not have a stupidly limited upload speed. There was a time when some ISPs would limit the upload speed so much that it made the download speed

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75

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Closed

Demanding Assistance, Unhappy AT&T Pre and Post Paid customer who has been scammed

Someone in your company who speaks English and that has a basic understanding of business ethics needs to call me as soon as possible. After dozens of attempts with your call center arguing with who knows out of some foreign call center I am now motivated to hire an attorney. HEY AT&T, mid last

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74

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paymennts

This is an urgent message to all of my creditors:       The purpose of this letter is to let you know that I returned to the hospital for congestive heart failure, to let you know that I do not have anyone to take care of my finances for me, no third party or power of attorney,       My conges

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67

15

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Pole relocation and equipment removal

My name is Greg L., I work for Storey Program Management, and we are the Owner's Representative for the Town of Matthews, building their new firestation #3, located at Charlotte, NC 28105. There is a Duke Energy pole, with AT&T spectrum equipment on it. The equipment and lines on this pole need

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61

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Phone shut off

My wife called At&t and set up a pay agreement this was done on the 20th Feb 2024 the agreement was set for the 29th Feb 2024 but this morning on the 21st Feb 2024 were shut off I don't understand way people can't keep their word Unsatisfied  Gary Downs

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54

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SIM Card

Hi! So I ordered a SIM kit 1.5wks ago, but I never received it. BUT, when I track it- it says it was delivered and "recipient has picked up package"..... it was NOT me!!!! Is there any way I can get AT&T to mail me out a new one because this really (Edited per community guidelines)!!! Or can someone

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52

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WiFi Calling - stop notifications

HELP! We got new AT&T Samsung S24+ phones. We had WiFi calling on but were having a lot of issues with phone calls, so we turned it off. Ever since, now we keep getting notifications that WiFi calling needs to be connected. And yes, I checked... we have Wifi phone calling turned OFF. I have gone

Questions

50

4

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