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68

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thermostat wont go below 85 degrees

I was told when I wanted to disconnect my service because I am moving that it could not be prorated. I was assured my thermostat would work .Now, my thermostat won't work. I wanted to end the service on 7/25 , I was told by the representative that your company does not pro rate , therefore I was for

Questions

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49

2

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Service no longer available

I recently moved into a house that previously had ATT digital life. When I called, I was told it is no longer available at my address.  I need to make some changes to the systems, but do not have the installer codes.  How can I retrieve these codes?  The custoemr service line was not

Questions

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86

6

0

Replacement for ATT Digital Life

I used the ATT Digital Life system at my old home for 5-6 years. I loved the glass break, window, door, and garage tilt sensor as well as temperature control and door locks all managed with a web browser or mobile app. The only thing I hated were the limits to 30 second mo-caps and the high monthly

Questions

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114

1

0

Use of door lock and thermostat if my ATT security service is not active

I purchased a house with an ATT home automation system. Can I change the door lock code/numbers and can i reprogram thermostat to connect directly to my wifi without going thru the ATT system or do I have to purchase a new thermostat and door lock to have control of them thru my phone/device apps v

Questions

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84

2

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DigitalLife No-Support Mode

AT&T should offer a ‘no-support mode’ after 8/31/2022, at a reduced monthly price.  Not everyone is interested in a years-long commitment to a more expensive replacement system, or the need to completely replace a system that has worked OK, if not very well, for most of a decade. Forci

Questions

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181

19

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Help

I canceled my digital life service several months ago after talking with AT&T and being assured that the door opening beeps would still work. Things were working until a few hours ago when it appears AT&T screwed up everything.  The chat function does not work.  How can I get help

Questions

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68

1

0

Closed

replacing dlc battery

I've looked at several videos about this and none show the model controller I have. There are 4 AA type rechargeable batteries in there. I replaced all 4 with 2000 mah 1.2v batteries and the unit still beeps complaining that the battery needs to be replaced.

Questions

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88

2

0

Accepted Solution

Official Solution

unable to get Yale 220 lock to exit DL network (unpair)

how do i get my Yale 220 deadbolt lock to unpair with the DLC? i want to pair it with my Ring controller, but one first has to unpair with the DLC. i entered Master code # 7 # 3 # but it is not accepted. is the network module ATT 2.0 CP 2-5-3 proprietary?

Questions

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169

5

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