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HORRIBLE CUSTOMER SERVICE

Customer is truly horrible with at&t they hold no accountability for reps who give our false information and the managers are so nonchalant . I feel like they really just tell you whatever to get you off the phone and that is not fair especially when you are telling lies. At least sprint treated me

Questions

 • Wireless Billing

150

7

0

Home Button Issues

Updated my Samsung Galaxy S10+ last night. After it finished, my home button ceased working somewhat.  I can still long press it to get to the google assistant. And double tap it to go to one hand mode, but a normal tap no longer brings me to the home screen, just freezes the screen until I us

Questions

 • Android

2

0

0

Clinton store

Had an amazing experience at the Clinton Oklahoma store Melissa and Gina were very informative and gave me a great rate on my plan!! Will definitely go back!!

Questions

 • Samsung

4

1

0

Note 20 Ultra 512GB

I ordered my note 20 Ultra 512 GB on August 22nd and have yet to receive it. Any idea how much longer until it will ship? I feel like 10 days is plenty of time to locate and ship one out to me. What's going on? I just signed up for new service for 4 lines, we have the other 3 phones but it's fru

Questions

 • Samsung

170

9

0

5g

Will my phone work on 5g     Model: U102AA

Questions

 • Phones, Tablets & Devices

5

1

0

cell booster internet flashing orange

trying to install a new AT&T cell booster as the old one no longer works (3G). The power light is blinking white and sometimes the internet light blinks orange.  The WAN light on both the booster and the internet modem are green.  The GPS light sometimes blinks white, and sometimes go

Questions

 • 3G MicroCell™

17

6

0

WPBF failing

After a few seconds watching WPBF (Channel 25 on my Uverse), the screen and sound freeze. Going up or down one channel and then returning to channel 25, the picture and sound resume, but again after five seconds they freeze. Also, if I do nothing after the freeze starts, about one minute later a scr

Questions

 • Watching U-verse TV

15

7

0

Spam email to text

I get at least 20 + scam texts sent through email to my phone with no way to stop them ... what is att actually doing about it ?

Questions

 • More AT&T PREPAID Discussions

18

3

0

Not receiving Facebook nor instagram recent emails

I’m trying to reset my passwords they are sending multiple emails but none are coming through. Please help I’m getting all other emails just not these.

Questions

 • AT&T Internet Email & Security

8

2

0

Closed

Outage in the area?

Having outage issues in Chiefland FL

Questions

 • AT&T Internet Account

3

1

0

Outage in the area?

Having outage issues in Chiefland FL

Questions

 • AT&T Internet Account

3

1

0

Subscription Service For International Roaming

I am working in a big firm and corporation and my work includes to contact the yankee deals for international calls. I am looking for a price range that meet my budget. Can someone tells me the international calls package with data range as I am fed up for the voip services

Questions

 • AT&T Internet Plans

1

0

0

uVerse App sound - high pitched noise/tone

When I watch live TV on my uVerse App, the picture does play, but the sound is a high pitch tone. This happens on both my iPhone and iPad.  I have rebooted both devices.  I have also rebooted my router and receiver.  Your Thoughts

Questions

 • WatchTV Account & Billing

35

2

0

Transfer of billing responsibility issues for mobile

Spent at least two hours on the phone with AT&T customer support. After the last attempt, we were told everything would go through. But then received an email that stated “We couldn't transfer billing responsibility for the following wireless numbers”. I don’t know what else to do. No one has t

Questions

 • Wireless Billing

1

0

0

Closed

They hear me I can't hear them

I have had a new EL52213 Cordless landline phone for 3 weeks.  Both incoming and outgoing they can hear me but I can't hear them.  In-call volume has been turned up to max.  I plugged my OLD cordless phone back in and it works fine ... both parties can hear. Then I put the NEW phone back in and now

Questions

 • AT&T Phone Equipment

7.4K

4

0

HBOMAX Subscription states expired? Not working

Cant watch anything on HBOMAX states subscription expired which is not the case. My plan is qualified for free HBOMAX included so don't know why it stopped working.

Questions

 • Troubleshooting

29

3

0

International calls via VOIP

I have 2 months of this issue, with horrendous bills, while using the usual suspects (WhatAps, FaceTime) to do international calls via VOIP (i.e. Cellular Data was turned OFF) on WiFi ONLY. Called AT&T and they blamed it on the switch to 5G networks and that they are still working on all the

Questions

 • Wireless Account

10

8

0

hbo max not working

hbo max not working. put in att user name and password. logs in for one moment then goes back to please log in.

Questions

 • Troubleshooting

450

12

0

WiFi calling not working suddenly

I can't find a reason my WiFi calling won't work on my radiant max phone

Questions

 • More AT&T PREPAID Discussions

22

5

0

Website access issue

Hello 2 of my customers who have att internet is unable to access my website. I need this fix as soon as possible.

Questions

 • AT&T Internet Features

7

4

0

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