Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (2)
Activity
Active Armor blocking calls from Caribbean carrier - Cannot Unblock the carrier
I have Active Armor and see it is blocking calls from British Indian Ocean Territory. I have tried unblocking this but the Unblock feature will not activate. HELP!
Questions
• Apple
"The account info you provided doesn’t match our records. Please try again." error in unlock request
I am attempting to unlock my mobile device for transfer to another carrier. I am repeatedly getting an error that reads: "The account info you provided doesn’t match our records. Please try again." I have updated the passcode so that I am sure I am entering the correct one. Is there anything els
Questions
• Apple
