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AT&T fiber 300 cable replacement

Hi does anyone know what the black cable connected to my AT&T fiber service box called? It got damaged and I need a replacement. It is not the white fiber cable 2nd image I found on the internet(better view)

Questions

 • AT&T Fiber Equipment

2

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0

ATT won't send me a return lable for my devie

I don't know why I can't get ATT to send me a return label for my new device. I chatted with them multiple times and they said they would send me a label but nothing happens.  I checked junk mail folder and there is nothing there.  I don't want to go to a store or talk to someone online I

Questions

 • Phone & Device Upgrades

4

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0

Lied to about Visa Gift Card that never arrives

Just as I thought, I am not the only customer that got lied to and never received their Visa Gift Card. For almost a year ATT was laying the cables in the ground in the newer community we moved into.  They screwed up so many peoples lawns, most my neighbors refused to upgrade, the few that did

Questions

 • AT&T Fiber Account

5

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Service suspended

Hi, Due to some confusion, AT&T suspended my account because they dint ‘apparently’ receive a phone I sent in as part of the trade in. Account was suspended. Things have been sorted, account all paid up. However, it’s been 5 hours I still don’t have service. How long does it take to restore serv

Questions

 • Wireless Billing

5

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AT&T mobility with no registration number

There is a an underground structure of some sort above my house that has no information about it online besides AT&T mobility. Nothing at all besides the elevation, and longitude, latitude etc. It is built where my homes water system comes from. There are shiny metallic flakes in my water and a

Questions

 • Other Phones & Devices

5

0

0

Active armor

I have Active Armor Advanced and have an AT&T phone and plan but active armor tells me call features are only available on the AT&T network.

Questions

 • Tones, Games, Videos, More...

3

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Airtel number not dialing anything

Hello I have a airtel number with roaming pack enabled. It has worked in the past but it is not working now. I isn't even dialing MMIDs. What could be a possible fix? I have a pixel 6 pro and the sim is eSIM. Volte is enables.

Questions

 • Network Coverage

5

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Quit working

The replacement cell tower worked for several months. On Nov 9th it just stopped working. All the lights are yellow. When you unplug or press reset they come on immediately all yellow.

Questions

 • AT&T Cell Booster

5

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Calls

My phone forwards every call straight to voice mail if it isn't a saved contact. How do I turn this off.

Questions

 • Device Features

3

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My iPhone 14 pro max

Is not supporting esim it's locked

Questions

 • Phones, Tablets & Devices

3

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Uverse - Can you keep it if you move?

Is AT&T allowing existing users with uverse to keep it if they move or is it that once you move even if in the same neighborhood where it was available you lose it? For example, I know that it is available on my block as me and my neighbors have it now. If I move next door, will they force me of

Questions

 • U-verse TV Account

1

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Please help with intermittent packet loss

Hello, I have been experiencing what I believe is packet loss and am trying to get to the bottom of it. I ran "ping 104.160.131.102 -t" (the IP of the League of Legends NA server) in a terminal to monitor my ping while I was in game. As soon as I experienced the lag, I looked over at my command pro

Questions

 • AT&T Internet Features

4

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The worst service ever

I signed up with AT&T on November 5 , I had gotten two phones , it was a trade in the two phones were free. I received a bill for 330.00 to be paid by November 26 , all types of charges were on my bill.  Do not go to the store to get your phones located at bay plaza in the Bronc very short

Questions

 • Wireless Account

5

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0

LTE equals no service

I am in a populated area of Colorado Springs and have consistent issues with losing 5G service and it going to LTE. When this happens, I cannot send or receive SMS/MMS messages, I cannot use any apps that require internet, and on the browser it says no internet connection.   I have tried

Questions

 • Network Coverage

1

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email hacked someone trying to close my account and changed my password

Email hacked via spam lookalike att request to update info

Questions

 • AT&T Fiber Account

6

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Transfer (port) my number to ATT Prepaid

Have working ATT Prepaid phone and account. Need to transfer (port) my number to this account. Would prefer to accomplish this online, and cannot find a path to get this done without going to a store.

Questions

 • More AT&T PREPAID Discussions

6

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Samsung Note 20 ultra 5g software update

So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?

Questions

 • Samsung

2

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Trade in has been in “transit” for almost a month

I shipped an iPhone 11 back to AT&T for trade-in using the supplied label …. According to USPS, the iphone was delivered to the “agent” - Pitney Bowes, on 2 Nov 2022. Tracking number is { {Payment Card Number detected, text hidden}} 3806 34 (image is attached from USPS. Pitney Bowes site indicat

Questions

 • Phone & Device Upgrades

6

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HBO Max with Plan

My att account says I have acces to HBO Max free of charge with my plan but when I click the add HBO max button it takes me to a page where they charge me for the add-on. When I try logging in through HBO Max directly and selecting provider they tell me they cant "verify my subscription." How do I f

Questions

 • HBO Max Account & Billing

2

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Phone not reading sims card

Unable to make or receive phone calls and text messages

Questions

 • Samsung

2

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0

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