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Description on detailed billing

Why did the description change? my detailed billing under text used to show what kind of message was sent ie “PICT video” “pict video msg” “text message” etc. now they all say “MOBILETOMOBILE” what changed? 

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ISO 27001 certificate expiration date

Hi. What is the expiration date of AT&T's ISO 27001 certificate? Thanks.

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17

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Returned/Stolen phone

I purchased the iPhone 15 via the trade-in program.  I mailed back my iPhone 14 with the packaging AT&T sent me and a few weeks later, received an iPhone SE with a note that said I returned the wrong device.  I never owned an SE and clearly this is a scam - as per the many posts I've

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Scam emails

Just wanted to point out if you’re in the ACP program, there are scam emails out today.

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13

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Prepare for U.S. Military Deployment

Military, veterans, and their families, learn how you can get a Samsung Galaxy A54 for $5/mo. No trade-in required. Plus, 25% off our best unlimited plans. Are you a U.S. military or service member being deployed or transferred? Do you want to cancel your wireless service

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30 days ago

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Uverse Gateway DOA

Gateway DOA, offshore support can't correct my service address which is incorrect for over 25 yrs. I have an 84 yr old parent who requires access to emergency services and I have no home phone because the gateway is DOA. I'm at my wits end, filing a complaint to initiate an investigation into AT&

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30

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Dead Uverse Gateway

Uverse Gateway DOA! Offshore support can't get my address correct to replace Gateway. Issues issues! Got a call into Mississippi Public Service Commission to start an investigation into ATT. No Internet or phone, have 84 yr old parent with no Access to emergency services if needed.

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24

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