
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
How do you remove certain packages or channels on U verse TV ?
Questions
•
Watching U-verse TV
There was a technician / repair person who requested access to my yard to look at the junction box due to a down telephone connection on my street. They left it open and unsecured with a wire d(Edited per community guidelines)d over my fence. This is a hazard as I have a young child and pets in the
Questions
•
Landline Phone Troubleshooting
I can update my Samsung Galaxy A03s, it says thay software update interrupted to check back in 24 hrs but it has been more than 24 hrs already and still nothing please help
Questions
•
More AT&T PREPAID Discussions
I was charged for MONTHS for two separate Apple iPad Pro Unlimited Plans for the SAME IPAD!!!! It took months of calling and emailing and I still have not received a response. Not only did they continue to charge me I was also charged multiple activations fees as well. Did anyone else have this issu
Questions
•
Wireless Billing
Hi, I used to have you guys for my phone service. I know I never closed my account, but when I go to sign in it's asking for my old phone number that I don't have access to anymore. My name is Dylan Jeffrey and my email is [email scrubbed], please reach back out to me asap!
Questions
•
Account & Usage
This is my 3rd billing cycle since I traded in 3 iPhones in September. I have only received credit for one. I had Verizon prior and decided to switch because I was told AT&T would be better. But I NEVER had this issue with Verizon! Really starting to question my decision to switch. Now I’m going
Questions
•
Wireless Billing
Hi everyone. So I received my equipment today and tired to set it up but it's continuously flashing red on the front of the box. I have rebooted, unplugged it and reset it and it's still flashing red. Please help me figure it out.
Questions
•
AT&T Fiber Equipment
How do I get this replaced? Thanks!
Questions
•
Landline Phone Troubleshooting
Refer to screen shot for visual: Something I can't explain happened to one of my Att email accounts that somehow created duplicate Inboxes and split folders & their contents between the two inboxes. Really weird is that a "Folders" header sits above one of the inboxes as does a smattering of fo
Questions
•
AT&T Mail Setup
Hello, Sometime over the last month, AT&T forced an update on my phone, which is a Samsung Galaxy S22. Before the update, I was able to search my text messages as far back as I had them. However, after the update, the search function only extends to November 1 of 2023. Even if I go into a speci
Questions
•
Android
I know I can make calls to the USA and International Day pass countries, but can I receive calls at no additional charge?
Questions
•
Account Features
Can I order a 4G chip for my new K118 Tooton Android unlocked tablet? The SIM card I have from my old Android tablet ZTE K92 I installed in the new tablet, but it says emergency calls only. It won't connect to my 4G cellular network. What can I do to get it working?
Questions
•
Android
Why is the service on my phone being suspended all of a sudden. I have been with att for 5 or more years on prepaid service. In the last 2 weeks my service has been suspended twice and I am doing nothing different on phone. I pay the bill the same way and use the srvice the same way nothing has chan
Questions
•
Account & Usage
does AT&T prepaid still have the pay as you go plan available?
Questions
•
Plans & Features
To delete entries in your spam filter list you will need to go into your email go to the upper left three bars go to the upper right settings wheel scroll down and you will find your spam filter list option then press the upper right hand corner for remove theno selectively choose which entri
Questions
•
AT&T Mail Features
I am trying to activate a new SIM card along with a port-in number. I bought a $300 12-month prepaid plan that's currently shown all over the ATT website. I am unable to activate service, the online activation keeps showing error: Your eSIM/SIM is active and almost ready to go.eSIM: Scan the
Questions
•
More AT&T PREPAID Discussions
Hi, I'm trying to sync a 3rd party app (one calendar) with my Yahoo account but I keep getting an error "2FA" Does anyone know how to fix it ? Thank you
Questions
•
AT&T Mail Features
Almost very similar question as this one Basically I have ethernet ports on every room and they are all not working. I found that on the other end all the cables are not connected. And the worst thing I don't see any device where I can connect to. I don't want to put my Router into the closet (I gue
Questions
•
AT&T Internet Equipment
Greetings - Regarding the Mac PPT integration that was mentioned last year, I would like to hear something new about it. Thank you!
Questions
•
Community lounge
I moved my computer to a new location this afternoon and am trying to log into our new ATT service. Computer was working fine with the previous location’s ATT service when I shut it down this afternoon. All of our smart tvs, ipad, & phones (both I-phone & Android) log in with no problems. T
Questions
•
AT&T Fiber Equipment