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Complaint about ATT customer service

How do i make a complaint about ATT customer service? The first person i talked to stated fiber installation was just a tech installing a "box" in the home. Tech appt gets cancelled by "the system", i make another appt and then no one shows up i didnt even receive a call saying they would be late. I

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Getting Fiber to our new construction home

There is a fiber line running across my property about 15 feet from my home but does not go into my home. The neighborhood is still in development and many new homes are built every year. We would love to get fiber in our home and I’m sure the rest of the neighborhood would also setup fiber as well.

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Upgrading from 1 gig speed to 2 gig speed

The past few days i've been trying to upgrade my 1 gig internet speed to 2 gig and spoke to customer support that it doesn't upgrade. Every agent i spoke to even the tech team says that it should happen by tonight but i never get the upgrade. I have the bgw320 router with the XGS-PON sfp. Yes it has

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AT&T property damage

The cable layers strike again. They worked on Tugaloo Road in Travelers Rest, South Carolina. My son had just completed a brand new driveway.  It was very expensive.  The careless AT&T Cablers drive a back hoe through the new driveway and simply filled it with gravel when they were do

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