I upgraded my aunt's router to a newer one she had in her closet. Now the DSL will not support the smart plugs which require 2.4 gigahertz. I believe I should be able to set the Internet at 2.4 gigahertz. when I go into device configuration I am unable to continue to set that up. Today I am having t

How can I check traffic usage over a DSL Connection?We have a Direct Internet Access (DIA) Circuit at one of our locations. We also have DSL.  We are evaluating whether or not we need the two of them.Thanks!

​No connection for 4 days​ ​Cust service keeps saying 24 hrs​ it will be fixed and said by Sunday 6pm tomorrow. Due to storm. I do not believe them anymore. ​Think modem gateway is corrupt now. But they say still outage. Broadband light green for few seconds then flashes red for 4 days. Today

My fixed wireless connection has been non existent for the last 5 days. I have had this service for 5 years. When I call, the tech has me unplug and all that jazz and it may work for a minute but typically stops after 5/10 minutes. They say the tower is crowded. It’s so frustrating. Will they update

Over the last week, my internet will go out. At least 3 different times since Wed (3/8/2023). Every time I call support, I'm told its an outage. I see the maintenance crew working on the hub down the block from me whenever this happens.  What is the issue and why can't this be resolved? Tha

I need a mailing address to notify of construction on an upcoming project located in San Diego County. Where can I find this information?