
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I received 6 old galaxy tab 3 devices that were previously used in my company's fleet cars years ago. Am able to factory reset devices, but can't access the internet. Have an unlock code from att but can't enter it, am trying to install a single app to use over wifi only. How do I remove att and the
Questions
•
Samsung
When I go into settings my mobile data is showing on but the mobile security app says mobile data is off and there is no way to change it . Anyone have this issue or know why it's showing off? I would really like to make sure all my services are working properly after I got some malware on my phone
Questions
•
Samsung
I am tired of foreign call center representatives who cannot understand English! Today I called about an $1,100 phone I returned almost 1 month ago, it seemed to "BE MISSING" according to AT&T (there is an installment charge on my upcoming bill). I just so happens that #1 they received my phone
Questions
•
Samsung
Closed
I tried to transfer from ATT to another server since April 20 and today is May 12. No one could help me and I got a lot of passing the buck and people who said they were working on it who days later did nothing. I have told my story to so many people, in fact three just today, that I am so gl
Questions
•
Samsung