
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
At the end of February my Visual Voicemail randomly stopped working. It gives an error message 9999 and says to call a phone number which goes to Verizon. I have NEVER had Verizon service, but I tried the number anyway and they couldn't help me as I don't have an account with them. I called AT&T
Questions
•
Android
We still are not receiving verification texts on our phones. This applies to multiple companies on 3 phones on our account. The only place I have received a text verification code is from AT&T. I can not receive these texts from my bank, my credit cards and various other on-line entities.
Questions
•
Android
My computer was hacked, my network was hacked, my house was repeatedly broken into, my phone was hacked. I lost all my accounts, had to get new debit cards 3 times, tried upgrading my Note 8 to a Fold3, but the Fold3 is corrupt now, too. I've tried resetting my phone. Samsung reset my phone when I h
Questions
•
Android
We currently have NO SERVICE in Ellwood City, PA. Your site says there are no issues.
Questions
•
Android
Soo I'm going to try and explain this to make it as short as possible. We go through ATT they have been great until now. I had gotten my phone almost a year ago then 9 months into having said phone it no longer got service. It wouldn't work until I was using wifi. Phone bill stays paid every devic
Questions
•
Android
I bought the phone on preorder when it came out. A year ish later it still on android 12, one UI version 4.1 and the last security software patch level is January 1, 2022. Has there been any success in getting updates?
Questions
•
Android