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After three weeks and countless calls/messaging ATT still cannot tell me why I am not receiving all of my texts. I’ve had to initiate every contact. This last call was a big “I dunno” and suggested I buy a new phone. You’re about to lose a 20+ year customer.
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My husband and I have the same phone with the same settings and his RCS chat works and mine does not. Mine keeps showing end to end encryption status off. I took it to the AT&T store and they couldn't fix it and didn't know what the problem was.
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Tried all recommended fixes on other post still no luck. Any help is appreciated.
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Device Features