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You're going to thank me for this one. I spent over an hour on the phone with a tech and we solved the issue. First, make sure you have all updates current on your phone software. 2nd go to the visual voice mail icon, hold down and hit the (i) button to go to the settings (this is were
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.