We are currently working on a new project located at 6335 & 6365 15 Mile Road. We are in the process of having the electrical pole removed in the middle of the site and we understand that you may have service currently to this site.   We would like to have any existing service removed

How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home.  Thank you.

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

Recently had our modem (gateway) replaced during an ATT service call. The prior version was 2.4Ghz.  Although our beloved robot vacuum initially functioned with the new gateway as if nothing had changed, it now refuses to connect to Wi-Fi.  that has rendered the very useful phone app una

I would like to know if AT&T has scheduled service work to dig in my neighborhood and what to expect. My zip code is 29414 and the area has newly constructed homes within Barons Drive, West Ashley area in Charleston, SC.

Over the last week, my internet will go out. At least 3 different times since Wed (3/8/2023). Every time I call support, I'm told its an outage. I see the maintenance crew working on the hub down the block from me whenever this happens.  What is the issue and why can't this be resolved? Tha

I need a mailing address to notify of construction on an upcoming project located in San Diego County. Where can I find this information?

Pressing and holding the power button, as well as holding down the "Power off" option, didn't yield any results. For troubleshooting, I forgot and reconnected to my network and was able to connect to my brother's hotspot, but not to any other network. I even reset my phone, but it still won't connec

I had a AT & T installer out today for internet 50. He wanted to run the wire on the outside of my house which I did not want. Also would not make the run to my TV where I wanted the Wi/Fi router. I am willing to run my own wire. Should I run cat 5e or cat 6? I was going to terminate wire with a

There is a down AT&T wire from the pole to my house that needs to be removed. How do I get help?

Hello all, I currently have ATT as my ISP. I utilize a wired connection to my PS5. Whenever I play any call of duty game I get geo located to the east coast more specifically hartford Connecticut. I live on the west coast, how can I rectify this issue so that I get connected to west coast servers

Is it worth it does it work?

I’m dropping U-verse, but want to keep AT&T Internet. AT&T tells me to return the Arris VIP2262. Don’t I need that for Internet access? Thanks for your help.

For the past two months, the unlimited Wifi plan on my 2021 Jeep Gladiator has been working well. However, today, I'm unable to access the internet despite having full bars and being able to connect to the system. When I try to access the internet on my phone, I receive an error message saying that

I need to know how many times does my internet need to go out in rapid succession before you guys actually do something to fix it? I have had 15+ technicians out to my house in the last year it feels like. Nothing ever gets better. My router always starts blinking green followed by solid red. They s

I have ATT fixed wireless internet. My download speeds should be > 25 mbps. When ATT resets the antenna, my speed jumps to 34. After a few hours, consistently, my speed drops to 5 mbps. My RSRQ is -17, which means there is no tower congestion. I have used less than 35 gigabytes this month, and m

I've had multiple locations report very similar issues with uverse where it gets periods of very high packet loss and not working. This seems to be the case for multiple locations starting within the last few weeks, but ATT never finds any issues or really provides any help other than rebooting the

I had an att.com account for wireless and DSL (I live where I cannot get anything but DSL) under one email and directv under another email. I logged in (after a dozen times of being redirect to directv) to pay the wireless and DSL and saw both accounts and tried to pay the DSL and it wouldn't go thr

We currently have Internet 25, and have had it for years. They decided to install fiber across the street from us 6 months ago and we are still left behind? Why? Well, since nothing has happened a BBB complaint has been filed, and the FCC has been notified of your incompetence. You indicated to us