We've had ATT U-verse Internet service going on 20 years. Since earlier this year ATT U-verse Internet has gone from 5 stars to 1 star due to repeated outages. Everytime we lose Centerpoint Energy Grid Power, the local neighborhood distribution panel fails in less than 60 seconds; whereas, previo

Maybe someone can help me. I had At&T Fiberoptic installed 3 weeks ago. During the install, the technician cut one of the fiberoptic cables and it went into my a/c compressor and wrapped around the fan motor. I had to turn my a/c off and call the a/c company to come fix it the next morning. It c

My broadband cord doesn’t reach the wall jack I have in another room. How much is it for someone to come out and install a wall jack?

I am using the Samsung Galaxy A53 5G, and my WiFi disconnects from the AT&T modem/router intermittently. It is very annoying. I have already tried all of the basic solutions, like resetting network connections and resetting the modem, but nothing works. Many people have been complaining about t

so basically a year or 2 ago I got 30 ms on a central us server which is my primary region, after like 2-3 months it changed to 35-40 which really i didnt notice. Really after like another 9 months it increased to 60-70 which still i didnt notice because how slowly it increased, but it was still wor

Hello. I am a contractor who needs to provide a new underground infrastructure system for the water district. I was in contact with a representative from the AT&T Government & Education- Public Sector & FirstNet sector, he was the client solutions executive but has not returned my email

I received a letter informing me that i needed to recertify for access credit.

I've been experiencing disruptive packet loss now for the past month. I have done all the troubleshooting steps suggested by AT&T. Approximately every 70-80 pings I experience the loss of 5 packets.  When I am on Zoom or Webex everything freezes and then comes back to life after 2-3 secon

I subscribe to streaming TV services. because of the changing IP address, the steaming services does not show my true address and I am missing out of my local programs and creating issues with my streaming account.

I signed up for Fiber 1G service. Yes, fiber does come to my home. When I signed up the rep said they would find an acceptable say to do the install for my home. When the installer showed up for my appointment he was not able to provide an acceptable install.  He wanted to put a hole and insta

I'm trying to upload my documents for my recertification application

Moved into a new apartment, took 6 days to get Internet set-up. No one that works there knows anything about technical support. When I moved in it was multiple days on the phone with them and they kept transferring me to random people who I had to explain again what my issue was. They would hang up

I HAVE BEEN TRYING TO APPLY FOR THE ACCESS PROGRAM FOR MANY WEEKS WITH NO SUCCESS. I  CALLED THE PHONE NUMBER CUSTOMER SERVICE THEY WERE GOING TO FIX IT NO FIXING DONE. I NEED TO RECERTIFY MY SERVICE . I CAN NOT DO THE APPLICATION SEVERAL TIMES I KEEP GETTING A WAITING SIGNAL WHEN UPLOADING

I was wondering if i could switch to xfinity internet after i've paid my at&t bill? I'm just worried it'll affect my credit for whatever reason.

Hi there Good morning, I hope this email finds you well. We are a Engineering Firm working with City of Madera on a water line replacement project in City of Madera. I am reaching out to you to get the utility plat of existing utility plats in project service boundary.  Please let me know if

I'm unable to to have anything connect to my server even though I have setup static IP and port forwarding via firewall/NAT/gaming. I've also tried using IP passthrough and it still does not open the port. My firewalls have all been changed to allow the ports through.

A week ago, I signed up for ATT's internet, but I can't create an online presence for this new account. Att keeps sending me emails to not forget to set up an account, but when I press on the link they send me, and enter all the proper information, ID and account number, including a validation numb

If you have fixed wireless internet, this company has the worst customer service that you can imagine. You are buying a service that people in this forum know more about that than the actual people that work for AT&T. It’s all good until your internet doesn’t work. Now, no one can fix it. Not t

Hi, When I enter the right IMEI number by going to the settings on my phone, it continuously gives me an error. I've been trying for a few days, thinking maybe the website has a bug. We would appreciate any assistance. Thanks

No Wi-Fi No Network No Service A technican finally arrived. I noted i wanted him to reach to my Apartment and confirm everything is all right as i am working online at Home. At 7 pm i see the setting alert from app and tried to get connected but it is now 4 hours try and nothing only talking to