I just started with ATT and have the ATT router/Modem the BGW320, and have that setup as a router/modem broadcasting a SSID. and.  I have the eero pro 6 setup (connected to the ATT BGW320 Directly with Ethernet cable)  as it's own router. I run my home office business from the eero router

For more than a week I have been trying to reach a live person to assist me with the transfer of my ACP Benefits. I have spent more than 45 minutes on hold each day and on two occasion when the call was answered it was a recording saying the office was closed.  I have also tried to apply my be

It's really terrible that what you sign up for and what you're promised you have to fight so hard to get. I signed up in June for fiber and it said I would get $150 giftcard. I added 2 additional codes for $50 each; all totalling $250. There was no problem getting the 2 $50 cards but I never receive

Hi. What is the expiration date of AT&T's ISO 27001 certificate? Thanks.

Uverse Gateway DOA! Offshore support can't get my address correct to replace Gateway. Issues issues! Got a call into Mississippi Public Service Commission to start an investigation into ATT. No Internet or phone, have 84 yr old parent with no Access to emergency services if needed.

I need help with opening ports for my newly installed security system. Router/Gateway is Humax BGW-320.  I've opened the ports I need to use, but when I check, says they are closed.

Changes to my profile or other information, i.e. I read and deleted the notifications on my account and the next time I log on they are still there. Also I cannot get to the Edit User Information page on My Email to make changes. 

Trying to install the thing....during power up speed checks, download speeds are great, but upload speed is zero.....so I can't connect to the tower. Tech on the phone said that the tower is "full" and I need to find a time when I can jump on successfully......anyone else having this issue?????? HE

How can we get the internet router moved from one room to another at my home

ATT posted quarterly results for 1 million subscribers this year… 1st Q 272,000 2nd Q 251,000 3rd Q 296,000 YTD 819,000 up 69,000 or 9% Fiber subscribers 8+ million As of end September 2023 ATT passed 20.7 million consumer and 3.3 million business total 24 million on path to 30+ million total fi

After finally lodging a complaint to the office of the president I found out that the techs that have been giving me the run around on the intermittent internet issues lied. No ticket was open. No one from engineering or construction was ever contacted. And they've put an out a floating outage that'

Long term internet and cell client for years. Moved and transferred internet.  Got a text and email conf day before. No one shows so I call and 1 hour later they tell me they only show available for floors 1&2 but not floor 3.  It’s 20 feet higher.  How could this be missed on th

I’m getting a message that my doctor’s website is blocked due to maleware. I am told to add the site to my exceptions list but I cannot fine that option on the website nor in the app. I have looked at all options in settings but there is no way to allow me to access this site.  How do I find

Hello, We are extremely upset and disappointed with AT&T regarding our three promised reward card. 😢 We were promised these cards when we order our home internet service online on Sept. 27th 2023. One reward card is for; $100 - for ordering the new internet service online. The other two rewar

Hi Folks, I don't normally do this, but after 14 months, 7 calls, and the bill still growing every day... It's time someone, somewhere at AT&T takes notice and fixes things. Here's the history and time line...In July of 2022, AT&T reps hung out at Costco advertising their new fiber inter

We've had ATT U-verse Internet service going on 20 years. Since earlier this year ATT U-verse Internet has gone from 5 stars to 1 star due to repeated outages. Everytime we lose Centerpoint Energy Grid Power, the local neighborhood distribution panel fails in less than 60 seconds; whereas, previo

Maybe someone can help me. I had At&T Fiberoptic installed 3 weeks ago. During the install, the technician cut one of the fiberoptic cables and it went into my a/c compressor and wrapped around the fan motor. I had to turn my a/c off and call the a/c company to come fix it the next morning. It c

My broadband cord doesn’t reach the wall jack I have in another room. How much is it for someone to come out and install a wall jack?

I am using the Samsung Galaxy A53 5G, and my WiFi disconnects from the AT&T modem/router intermittently. It is very annoying. I have already tried all of the basic solutions, like resetting network connections and resetting the modem, but nothing works. Many people have been complaining about t

so basically a year or 2 ago I got 30 ms on a central us server which is my primary region, after like 2-3 months it changed to 35-40 which really i didnt notice. Really after like another 9 months it increased to 60-70 which still i didnt notice because how slowly it increased, but it was still wor