I have been a loyal customer with phone and wifi for years. I had to move two months ago so you wouldn’t thinking moving would be a big deal. Wrong. I moved in and called them about transferring service. They said they would mail out new equipment(why) and then schedule a day for the tech to come in

How to reset password

Can you please send help to activate the equipment because it doesn’t work

I am trying to forward email from one att.net account to another att.net account, but I am not getting the verification email.

How do I get AT&T to transfer their line to the new pole DTE installed 5 mounts ago? I have two smack dab in the middle of my yard that need to go. There is also one three houses down with the same issue. It's an eye sore and a hazard. DTE can't answers it and of course AT&T is impossible to

Hello, I suspect someone else was able to log in to my sbcglobal.net email. I've since changed my passwords and my email is working fine now. However, I've been trying to find the login activity so I can verify if someone else actually did access my email. But I cannot find in any option in the web

I received a text informing me my account was Past Due. My account info didn't support that claim and was forwarded to justanswer.com telling me it would cost me $1.00 (fully refundable, they said). It turns out it automatically enrolled me in a program that would cost me $55.00 per month. Has anyon

internet has been out since last Sunday and a technician came out last Tuesday and informed me that a ticket will be created and my internet would be restored no later than Wednesday...LIE!! Then I receive a text message informing me that it will be 14 days for my service to be restored....Nope don'

Anyone else without service since Thursday???

I currently have ATT internet. I received an email to re-certify.  I did  the  application and still qualify.  How do I know that my benefits are carried over  to  the new recertification period?

Just purchased a prepaid Nano card, and I would like to try out my router device for wifi access, but I need the prepaid card activated. Do you have just a 1 month plan that I can purchase to test out my new router wifi device?

I’ve had no phone, tv or internet since Friday at 3:30. The outage map shows that my entire neighborhood is out but there is no link to sign up for outage status alerts. I looked in my settings and couldn’t find it any where, tried to live chat with a “bot” to get the link (useless) and when I searc

I can’t reset my password because it doesn’t recognize my user iD or old password

My AT&T email has been disabled for some reason and I’m told they will help me by sending an email to my disabled account

attwifimanager.com user interface times out, requiring credentials to re-enter. This only seems to happen when that tab page is not frontward. Is there a setting for that? I have Netgear MR1100 Nighthawk

Alexa show 8 video worse than when using DSL 3 MB. When using two show 8 s in same home screens freeze and aren’t clear. 

Today when I called about my internet service I was told it was in suspension and that I would need to pay the balance to activate the account then I may upgrade to Fiber. I work from home so I asked, How long would it be before services are restored?  I was told 2hrs and after 2hrs I would ge

Having trouble signing in to download the security package and keep getting an error that info does match. I did reset my password also to make sure it was not me.

I received this email from attbackup.com Is this a real email?  I also received the box in the mail.   Hello Erick Rickers, This is notification that your equipment has been shipped via FedEx and should be received within 5 business days. Once you receive your equipment, pleas

If I terminate my current ATT internet Uverse connection (and account) in good standing (i.e, paying all dues), what steps do I need to take to continue using my @pacbell.net email accounts? I have one main email account and three email sub-accounts, all are @pacbell.net. They all do forward to gma