Hi there Good morning, I hope this email finds you well. We are a Engineering Firm working with City of Madera on a water line replacement project in City of Madera. I am reaching out to you to get the utility plat of existing utility plats in project service boundary.  Please let me know if

Is there a guaranteed minimum speed with Internet Air? When I first set it up last month I was regularly getting speeds in excess of 100 mbps. Recently speeds are in the single digits - as low as 6 mbps - leaving be unable to stream video, browse the web, etc. I'm assuming the tower has been overlo

I want to end up my Auto pay so normally, you will pull my cash on 26 in every months but this month you pull it before the deadline for 1 day so i don’t want to pay in this month and use at&t anymore because i have to come back home in another country so what should i do i want you to return m

I'm unable to to have anything connect to my server even though I have setup static IP and port forwarding via firewall/NAT/gaming. I've also tried using IP passthrough and it still does not open the port. My firewalls have all been changed to allow the ports through.

Hello y'all I am currently enrolled in the ACP program and receive free monthly Internet for my schooling. I recently received a bill of $69 and am unsure as to why... but upon doing my research on the ATT app I noticed that I am apparently enrolled or receiving U-verse. Could someone assist me with

A week ago, I signed up for ATT's internet, but I can't create an online presence for this new account. Att keeps sending me emails to not forget to set up an account, but when I press on the link they send me, and enter all the proper information, ID and account number, including a validation numb

If you have fixed wireless internet, this company has the worst customer service that you can imagine. You are buying a service that people in this forum know more about that than the actual people that work for AT&T. It’s all good until your internet doesn’t work. Now, no one can fix it. Not t

Hi, When I enter the right IMEI number by going to the settings on my phone, it continuously gives me an error. I've been trying for a few days, thinking maybe the website has a bug. We would appreciate any assistance. Thanks

No Wi-Fi No Network No Service A technican finally arrived. I noted i wanted him to reach to my Apartment and confirm everything is all right as i am working online at Home. At 7 pm i see the setting alert from app and tried to get connected but it is now 4 hours try and nothing only talking to

How do I integrate AT&T Community with my social media platforms such as Facebook, Twitter, and YouTube. I would like to connect my AT&T account with my social media accounts and share my questions and answers with my friends and followers.

Don't use ATT fiber optic. ATT damaged my sprinkler system and will not help with the cost of the damage, $900.  I can't get ATT or the 3rd party company they pushed me to, to return a call or email.  Very frustrating.  Use another provider.

I was trying to get a labtop I'm home schooling my 7 year old done and the labtop I have stopped working on me so if you can help please let me know my email address is [email scrubbed]  Thank you

I had paid off all my ATT charges , waited until the billing period was over and closed my internet and wireless accounts. Originally, I was told that I was being charged an ETF for my Internet. I had serviceman out to my place the week before to install the fiber internet service. After 7 hours and

When will we get fiber in our neighborhood? 1816 alcove ct ne belmont mi 49306

Hello AT&T Community, If you're experiencing issues with your internet connection you're not alone. Many of us have faced similar challenges at one point or another. This thread is here to help you troubleshoot and find solutions to these common problems. Here are some steps you can take to diag

My service was terminated. When I called to inquire why, I was told it was due to copyright infringement activities. How can I rectify this situation? I received a notice a while back on this topic so I changed my internet password to ensure it could not be used by others. I was under the impression

The wifi signal from my gateway (BGW320) disconnects regularly in the early morning hours in Atlanta. This makes it so that my front door camera does not record motion while I am sleeping. My SmartHome app does not indicate anything going awry.

My internet goes out at the same time every morning. This has been happening for about a week now, although our internet (broadband) is not great at the best of times. Our neighbors complain as well. We've had technicians come out who tell us the equipment and lines are outdated and they don't know

I have been a loyal customer with phone and wifi for years. I had to move two months ago so you wouldn’t thinking moving would be a big deal. Wrong. I moved in and called them about transferring service. They said they would mail out new equipment(why) and then schedule a day for the tech to come in

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