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Old Bill

I have been trying to pay an old bill and I can't get anywhere and i am told that 1 there is no account. Then the next person says I cant have my phone number because I owe a balance. 

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BEWARE att driver

Beware of an AT&T driver With the license plate ZXB4326 ID on the van was 1131780-115. The driver was going 25 and a 55 with no hazard lights on. The driver continuously Break checked us, and at one point, slammed their brakes on so hard that we almost hit them. My wife and five year-old son wer

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All-Fi Internet Air Hub Experience - fails to connect after almost 2 weeks of trying

I have posted on this subject board several times so I won't repeat all of my earlier experiences with this device. Needless to say, it still will not connect with the tower. The signal is not strong enough to our location and it is probably too congested also. I have had several (9 to this point bu

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Still LOCKED-OUT of My sbcglobal email Acct

LAST Thursday (5/16/24), I posted that I was: LOCKED-OUT of My sbcglobal email Acct, & that I didn't recall my exact User ID. Unfortunately, ATT's remedy was to Send me the User ID --via the email Address from which I'm LOCKED-OUT. Eventually, ATT responded with: "...We recommend that you fil

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How to block people from hacking into my phone and emails

Block my phone and emails from being hacked into

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Why does my All-Fi Hub stay connected to the same cell even though there are cells with better signals?

My All-Fi hub always stays connected to cell ID 433 even though many times there are cells with a better signal? Below is an example:

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Is there a way for home users to get an Internet Air for Business Gateway?

I was a fixed wireless customer and was migrated to Internet Air. I live in a rural area and my cell signal is challenged.  The fixed wireless had an outside antenna (mine is still there) to achieve a reasonable signal.  The All-Fi hub can't be placed outside and doesn't have external ant

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Is AT&T Premium Unlimited limited to 25mb/s for game streaming?

I'm trying to stream games from my PC (fiber optic from AT&T, elite gaming PC) to my Samsung S24 Ultra, but on Steam Link the network test cuts out at 30 mb/s even though it looks like it could be higher. When I had TMobile (when the connection actually worked) it could go up to over 80 mb/s, al

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Not receiving all emails

For the past 2 weeks I have not been receiving all of my emails. Some people have let me know they are getting a bounce back when they try to email me. Others are just saying that have emailed and I don't receive it or I receive it a few days later. People are also not receiving some emails that I h

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SHM lag in reporting devices joining

When I turn on my laptop and join the network, I get an immediate notification on my smartphone about a new device joining.   Last night I joined the network at 8:30 or 9:00 PM.  And got off midnight.  I happened to notice the phone in the early hours, and it reported a device (the sa

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Not receiving any incoming messages

Like a week ago had a problem to log in and @ATThelp said that my email account had apparently been hacked, so I changed my password and logged in with the new password.  Since 3 days ago I have not received incoming emails.  I have no filters or domains blocked, these email are being sto

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AT&T's Response to the Southeast Texas Storms

AT&T is working around the clock to help our wireless customers affected by severe weather, in Southeast Texas, stay connected through this difficult time. Learn more about how we are supporting our customers at: Southeast Texas Storms. AT&T encourages customers to consider the following

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Need Secure Mail Key

Can someone please help me? I have an old bellsouth.net email that AT&T temporarily locked.  I was able to change my password but I use Outlook 2013 and it does not use OAuth technology so I need to log in with a secure mail key.   Your link to obtain one takes me to an old ina

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Bellsouth.net email not working

I’ve call 10 different times to customer service. No one can help. It keep sending me to a verification page where it saids its sending me a code to my email. The email I can’t access. I need help getting into this email. I’ve had it for over 20 years. it will let me login to AT&T home page wher

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Smart Home Manager - Profiles & Devices - ERROR

Smart Home manager app not working. The profiles and devices tab AND the wifi tab give the error message: "Looks like we're having trouble" I have uninstalled the app and reinstalled and the problem persists.

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I am not receiving all of the emails sent to me

I have heard from people that they've sent me emails which I have not received and for which they did not receive a message indicating it had not been delivered. Some of these are coming from people who have previously and successfully sent me emails.  I checked all of my settings and they are

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Not receiving some sbcglobal.net emails

Missing a lot of emails this week, mostly from Gmail. Others are arriving hours later. What's going on? I have done everything listed in the forum..cleared cache, changed password, looked in Spam, no filters, etc.

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Reward Center was not able to help me, they are blaming customer service.

I was initially offered $300, then $250 when I called customer service, and now I am being told I will only receive $150 from the Reward Center. Please stop with your deceptive marketing tactics!

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