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Can't Create a New Internet Account

A week ago, I signed up for ATT's internet, but I can't create an online presence for this new account. Att keeps sending me emails to not forget to set up an account, but when I press on the link they send me, and enter all the proper information, ID and account number, including a validation numb

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Phone line transfered to different carrier without permission.

A few weeks ago one of my phone lines was hacked and transferred to a different carrier. After several hours and about 5 different reps...I got no where with them getting my phone number back. So needing her phone for work her only option was to go to an att store. They informed her it would be best

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How do I reset the wireless passcode?

I've been trying to figure out how to reset my "wireless passcode" as told by a few reps in order to unlock my phones, but I'm unable to find this setting anywhere. I changed this code about 1 week ago, and made the dumb mistake of not writing it down. How do I go about changing this passcode?

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Fiber issues caused by technician

A technician was installing someone’s fiber at the community “fiber” box. The technician screwed something up with my service, as the “alarm” light in my fiber box went red indication damage or lack of light with my fiber cable. Instead of having that tech fix the issue he caused, I was told I had t

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PuTTY and pop3

what is the proper way to connect to inbound.att.net to attempt to delete a bad message? when I try open inbound.att.net 995 I get an error message disconnected from server. PuTTY works on other pop3 servers on port 110 without issue. is there some special  way to get to att.net?  I tried

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bellsouth.net email

I have a decades old bellsouth.net email account that I must regain access urgently.  The traffic contains historic information essential to the family's ongoing lives!  I need someone to provide me whatever support necessary to help me regain access to &/ reactivate my old email a/c:  [email scrubb

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Callers can't leave voicemails

I can receive and answer calls but people calling me cannot leave a voicemail. It rings a few times and then gives the 'call cannot be completed' error message.

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3

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BGW320-500 Port Forwarding Not Working

Yes I've searched the forums and yes I've seen the descriptions on how to do it, and I'm doing it properly. I shouldn't have get a SECOND router and do a passthrough set up for this to work. The AT&T hardware should just do its job properly.  I've factory reset the router, twice.  O

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Ordered a phone 9 days ago , Status is shipped but UPS is showing label created

Keep going around and around with phone support and chat , no one will cancel order saying its been shipped after they tell me the label was just created . I've even tried cancelling our account out of frustration and was blatantly lied to (not the first time in this ordeal) . I can't believe how ba

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3 Saturdays in a row now, No tech shows up to install fiber internet at my place, What else can I do???

This is the 3rd Saturday in a row I have had a tech scheduled to come out to my place and install fiber internet and no one shows up, no one calls or anything. I've called the customer service back both previous times, the first time they claimed the order was never finished, which I don't understan

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3 hours with 4 agents they disconnected the call and no resolution. There’s an order on my account but they shipped it back to warehouse.

After 3 hours 2 minutes, and 4 different people, a the 4th manager asked me to hold and disconnected the call. The one before him actually said “Sometimes in life, in society, there are times we just have to wait…I know you want it now, however, sometimes you just can’t have it now.” This, after the

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email deleted

My email main address was deleted. It deleted all of my emails. How do I get it back?

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Unable to add to identity protection in active armor

I’ve got a brand new iPhone 15 pro with iOS 17.0.2 and the active armor app installed. Active armor is setup to handle phone called, but I can’t add email address or other info in the identity protection section.  I’m unable to add any information in the identity protection section. When I ta

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Port forwarding not working.

I'm unable to to have anything connect to my server even though I have setup static IP and port forwarding via firewall/NAT/gaming. I've also tried using IP passthrough and it still does not open the port. My firewalls have all been changed to allow the ports through.

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No calling or receive

My LG v60 does not call or receive calls when in the buildings but mobile data connection works perfectly fine

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Old Pacific Telephone Utility Boxes

I live in a gated community in Danville and there are two very old cement utility boxes in our shared yard. One is marked “PT&T” and the other is marked “Pacific Telephone”. We have lived here for 7+ years and have never seen anyone access these boxes for any reason. There are new big green AT&

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consistent email error pop3

The last two days now getting 0x80042110 error receiving email on my pop3 account. I already set up a ne Key, deleted the account and reinstalled it.  No change. I am able to receive emails on my laptop imap and I phone on the very same account.   I have had trouble off and on for

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Apple Device Information

The new iPhone 15 Available Now! Get the latest iPhones & Apple devices on the nation’s largest and most reliable network! If you are looking for the news on latest the Apple devices, including the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro

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2 days ago

New Phones & Devices from AT&T

The new iPhone 15 Available Now! Do you have questions about a new smartphone, tablet or device? Then you're in the right place! Check this page often for the very latest details, questions, featured messages, videos & more about the smartphones, tablets an

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2 days ago

The latest gifts from AT&T!

The new iPhone 15 Available Now! Find the perfect gift today! If you are looking for the perfect gift for a birthday, wedding, anniversary, graduation - or just for yourself; then you're in the right place. Get our best deals on smartphones, tablets,

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2 days ago

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