
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
AT&T needs to be held liable for this accident as it NEVER should have happened. They wonder why homeowners are so hesitant to let these crews into our yards. This is why and nobody at AT&T will help me address this. I am getting transferred in circles.
Questions
•
Community lounge
Starting Monday 5/29 around 6PM CST, my email server started receiving this SMTP error when sending an attachment to [email scrubbed] email addresses: 451 4.4.0 Primary target IP address responded with:"421 att-e2xms-ibgw-5002a.ext.cloudfilter.net cmsmtp <ipaddress> blocked AUP#CNCT"<ipaddr
Questions
•
Apple
Hi, I have read the other messages on how to setup using your own router in my case it is a tplink axe600 to work with AT&T modem (BGW320-505 firmware 4.23.4) using IP Passthrough. Usually the tplink router will show the AT&T public address as the internet ip address and a
Questions
•
AT&T Fiber Equipment
My landline number keys are not working on my AT&T 1855 phone what can i do?
Questions
•
AT&T Phone Features
Below is the error I receive when trying to access my email. I've emptied my cache and history; however, the issue is still there. Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later.
Questions
•
AT&T Mail Login & Security
landline cannot call Verizon iphone. get busy signal
Questions
•
Landline Phone Troubleshooting
When I first moved to Florida two months ago I looked at new phone number options and saw a very long list of available numbers. Now when I try to change my number to a Florida number, it says none are available anywhere. This is frustrating.
Questions
•
Phone & Device Upgrades
Hello!, So back in February 2022, my boyfriend and I decided to leave our last service providers to come to AT&T since they were having a promo for up to $1,000 off of the new iPhone 13 Pro Max. I had the 11 Pro Max and got $1,000 off of the new iPhone 13 Pro Max (256 gb). My boyfriend had t
Questions
•
Phone & Device Upgrades
OPEN COMMUNICATION BOX Virginia Stoltz VILLAGE OF WILLOWBROOK, IL corner of S Garfield Ave & Waterford Dr Willowbrook, Illinois. There is an AT&T utility box that is wide open with wires exposed. [Personal Information Removed]
Questions
•
AT&T Phone Equipment
I recently upgraded to an S23 Ultra. I traded in a Note 9 and received a credit of $300. Trade in amounts vary depending on thr traded phone? I thought I would be getting a full trade in of $800 or $1000. Was I wrong? Thank you
Questions
•
Phone & Device Upgrades
Received a "refurbished" phone from a claim. After installing my SIM and sending a text message, I realized that advanced messaging wasn't working. I tired all the usual ways to try and get it back on (turning it off and then turning back on, restarting the phone) and nothing. HELP!
Questions
•
Android
I purchased a turbo hotspot 2 last week that has been working fine, but I do not know the account password. I went to the customer portal and used to tool to reset the password but my hotspot never receives any messages. Calling the support line won't let me talk to a human unless I know the account
Questions
•
Account & Usage
How much is deductible for claim on damaged phone with Protect Advantage?
Questions
•
Apple
I can no longer access my sbcglobal.net email account. ATT support says I need to get sbcglobal.net support. Looking into it, mu browser says the URL no longer exists. Any help? Thanks
Questions
•
AT&T Mail Setup
Accepted Solution
Official Solution
We have systems that send and email translated into SMS text to several of our phones. It has stopped working. We are wondering how to check if AT&T is blocking it. We know how to check our individual blocked numbers.
Questions
•
Data & Messaging Features, Internet Tethering
Where AT&T fiber runs through her backyard, and it was not completely buried. The part that was buried happened to break an irrigation line that we had to have repaired. We have already taken care of that part but would love for the line to be buried properly so our dogs don’t chew it. I
Questions
•
AT&T Fiber Installation
Recently I just moved and previously I was using spectrum gigabit and had decent ping with around 40ms.I've been playing other online games with no noticeable lag, but whenever I play ffxiv I've been having this issue of packet loss and 94ms levels of latency.Has anyone been having this issue and wh
Questions
•
AT&T Fiber Account
When I get a voicemail, I try to check it after clicking on the icon in the top left corner. When visual voicemail opens, it shows I don't have any voicemails, but when I go into the AT& T app, it shows my voicemail is almost full
Questions
•
Samsung
For days I have only intermittently been able to access email on one Mac computer, and not at all on the MacBook Pro or iPhone. I keep getting "authentication failed" messages even if I reset the password.
Questions
•
AT&T Mail Login & Security
My internet has been fine for years, but recently it started dropping in and out frequently and randomly. Sometimes it will be fine for hours or even most of the day, other times it will disconnect and the broadband light will blink green, go red, and blink green again over and over. This can last f
Questions
•
AT&T Internet Equipment