Residential telecom service line is improperly placed outside of utility easement and is currently on private property this line is service for a neighbors home not mine but however I am the affected party. Spoke to the call center and they noted to call risk management department but attempts to r

I have a UBNT network with Unifi cloud-key, couple of hotspots and switch which runs ethernet cables around my house and out to an external building. Until recently, I have had Comcast Xfinity which brought internet / phone / TV into the house. That coaxial cable connected to the Comcast modem,

Cell Phone Tower Noise We are having this same issue: we have lived next to (around 500 ft from) a cell phone tower for three years. We have never had any issues, until the last few weeks. There now is a high-pitched, constant noise being emitted from the tower. Just loud enough that I can hear it

I am trying to provide alerts for my users via E-mail to SMS. AT&T numbers are having issues receiving these messages. Is there someone I need to talk to, to remove some sort of block or get whitelisted? We are sending business alerts to our own users who have opted in. No spam or marketing mess

Sent back two iPhones (11 and 12 pro max) for trade-in / next promos. Have tracking info and receipts from Forked River NJ Post office earlier this year. Even paid off the iPhone 11 early for a promo (over $300 paid to own before trading in for the promo). Pitney Bowes Newgistics replaced (stole) th

My internet went out at 11:40am on Tuesday due to an outage in my area. It's now Friday around 9:15pm and I still have no internet.  I work from home so I've had to waste sick days since I cannot do my job.  How can I get an ETA on when the outage will be fixed, and will AT&T compensa

I am trying to generate a secure mail key. I get redirected to a DirecTV page, with my profile information, but no ability to generate a key. I'm been on the phone with 6+ people for over two hours. No one can help me, I get bounced back between ATT and DirecTV. I have not had DirecTV for years and

Applying benefits to my home internet service

Has anyone been able to get the U-LTE-PRO-US to work?

I'm trying to setup an att email account (bellsouth.net acct) on my iPad running iOS 13 and running into a problem mid way through the setup. Here are the steps i'm taking1. "Add Account" under the Accounts and Passwords setup menu 2. Tap Yahoo from the selection list3. Enter my bellsouth.net email

We took advantage of the trade ins for the iPhone 12 pros. We shipped the trade in phones 2 days after receiving the new phones AT&T is saying they don’t have them and USPS can’t find them. After reading all these forums I can tell this is a very common issue among AT&T customers. And even t

We have systems that send and email translated into SMS text to several of our phones. It has stopped working. We are wondering how to check if AT&T is blocking it. We know how to check our individual blocked numbers.

The AT&T App is terrible, difficult to use or understand, but nothing is as bad as the call center. Today was my worse experience with call center in years. First I received a msg saying that I will be charged per a cell phone not received during a trade, with a number to call. First in the morn

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

I have an sbcglobal.net email account. Can you send me a link to the sign on page or send the address? My email is [email scrubbed]. .

I have my Vizio SmartCast TV connected to the AirTies 4971 WiFi Extender via Ethernet cable. (I also have my Xbox One X connected to this same Extender via a separate Ethernet cable. The extender is no more than 3 feet away from both devices.) My TV recognizes in its Network Settings and acknowledge

AT&T ignored my contract renewal and started charging me month-to-month, I called 5 weeks ago and was assured it would be corrected and I need only pay the contract rate (plus fees and taxes), but the next bill showed the month-to-month rate again, and a huge past due.  I called again toda

I get the U-verse signal is lost message, but if I Go up or down one channel, Things work great - for one minute and then the picture freezes and sound goes away. Have tried all the cable connections, even switched the receiver with the one from another tv in the house, To no avail.   Ideas?&

the number you have dialed cannot be reached from this line an operator will not be able to place the call for you

I have a samsung galaxy s8, i changed my pattern security but forgot to write it down. Now I can't unlock the screen to go back. Is there anyway to unlock the screen w/o loosing my data? The phone is from AT&T. I know that a factory reset will unlock the screen but it will delete all my data. My