I went to the AT&T store today and placed an order for an Apple Watch ultra, my payment went through but I wasn't given a receipt or a confirmation email. How am I supposed to get information on my order?

Came home to orange flags and spray paint on my lawn and my lawn only that go all the way up to my house (directly to my cable box). I don’t have art and didn’t request service. The markings are directly on top of my irrigation and I don’t see ‘hand dig’ signs. Any advice on how I can find out why a

Hi, I recently upgraded one of my line using the trade in program. Instead of mailing in my old phone, I took it in to the AT&T corporate store so they can inspect it and mail it in for me. Didn't want to take a chance of the phone getting lost or damaged in the transit. Store employee inspecte

I am using a BGW320-500 as my ONT and Wifi AP, and its LAN network is 192.168.1.x. I have another router attached to its Ethernet port, which is assigned a fixed LAN address (192.168.1.200) manages another subnet (10.100.0.x). On the BGW320-500, I need to ensure all LAN traffic destined to 10.100.0

We already have fiber internet and the gateway. Converting the phone line from copper. Currently the copper terminates in the basement in a wire panel. The gateway is upstairs in an office. There’s several phones connected to wall jacks in different rooms. The “self install instructions” say to plug

I can't remember my password,what do I do?

Dear AT&T Customer Service Team, I am writing to express my disappointment with the service I received at your store located on W. 57th St. in New York City recently. I visited your store with an issue related to my Apple Watch, which was not working properly. Instead of trying to help me resol

The sim card is activated but is not connecting to the netwerk. I can't get help from the support pages, because i can not receive text massages and therefore can not log in to my account. It is a prepaid sim card, bought a week ago and has never worked. Can i get help here please? I can not cal

My prepaid account was closed, the email address on the account has changed, I have no phone to receive texts that provide confirmation codes,

My dad got a new phone from the at&t store about 9 months ago. I guess i wasn't really paying attention to the bills. I finally noticed something was off when the April's bills was significantly higher then other months. I noticed i was charged for something called at&t next up twice. My fat

Hello, I have my IMEI number my plan was canceled and I signed up for a playment plan to pay off my devices and now I went and had you guys unlock the devices I got approved email that my iPhone was unlocked went out an purchased a new carriers/service today and now my phone will not work at all w

I am unable to send text messages says error 2

I just switched over 2 days ago to a new phone and carrier (AT&T) and I cannot send any text messages nor can I receive any. I have done the toggle airplane mode, turn off conversation categories and even restarted my phone. I have done every step that was mentioned to other people who have aske

I’m trying to instill a TP Link deco mesh system. I have the BGW320-500 modem/ONT and fiber internet. Do I just hook the mesh up to one of the regular Ethernet ports on the back of the BGW or is it the 5Gb port? And then will that be good or do I have to also follow the pass through instructions I’v

Samsung s20 5G. This has been happening for over a month when I try to send messages. I get an "Error code 2" and the messages fail. They might eventually go through, they might not. I'm even on my second device and it's still happening. Did all the resets and reboots. Still happening. A month is to

Would someone explain to me why legitimate emails that were going to my inbox last week are now going to my Spam folder. I've made no changes to my setup.  This is not the first time I've written about this in this forum.  Would someone with connections forward this to AT&T/Yahoo/Curr

I came home from work last Friday and found a truck parked in my front yard, the guys said they were repairing the internet. When they left they drove over my driveway and cracked it. I have a bunch more pictures but can’t upload right now. God knows, you can’t get a human on the phone anymore!

How do i make a complaint about ATT customer service? The first person i talked to stated fiber installation was just a tech installing a "box" in the home. Tech appt gets cancelled by "the system", i make another appt and then no one shows up i didnt even receive a call saying they would be late. I

Hi, i got rid of ATT years ago so why on earth is ATT694 still showing up as a top Network and internet secured connection? How can we get rid of it since we don’t have no att service. We had Wi-Fi home internet and cell phone fax service . Help is needed .  Did you give our old box to a neig

My phone is suspended and my bill 575 I need help