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After numerous short-term outages and several custormer service reps, tech on the phone recommended that I replace my BGW320-500 gateway. New gateway arrived next AM. Circumstances led to a one-week delay before swapping out the gateways. New gateway arrived with detailed instructions for returning
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AT&T Fiber Equipment
Accepted Solution
I have had HBO Max's ad-free tier at no cost through my Fiber Internet account. I was pleased to see that this continued after HBO Max changed to Max. However, after 6 months, Max is moving all of their 4K content from their ad-free tier to their premium tier. This means than those of u
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Max Account & Billing
Since you bought Warner Bros. Pictures, your only choice for cable/satellite broadcasting must be AT&T U-verse, not DirecTV. Do you want to sell Discovery to Metro-Goldwyn-Mayer?
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U-verse TV Equipment
Accepted Solution
I cannot receive anymore the bank sms from abroad. It used to work.
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Android
Hello, I am trying to call my friend. We both have an iPhone at the moment and we were texting around 10pm and they sent me a message then an hour later I sent a message back and when I sent the message my messages didn’t deliver and I tried calling and I got the message saying the person you are tr
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Apple
Samsung Galaxy S20 5G shoes on the approved list for wifi calling but there is no visible option to turn it on. It used to be on the phone but appears to have been removed. I need this fixed. Please help
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Plans & Features
Unlock portal returns: The IMEI number you gave us doesn’t match an AT&T device Device was used on AT&T but I changed carriers years ago so likely IMEI no longer in system. Need advanced technical support to verify IMEI used to be on AT&T and unlock device.
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Apple
My 4g cell booster currently has all 5 orange lights and will not reset.
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AT&T Cell Booster
I have a work web site that continues to get blocked saying that it is a phishing site. But there are no messages in my inbox showing that this site was blocked. According to all of the tech support documents I've read, clicking on the "safe" link in the message is the only way to add this site to m
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AT&T Internet Security
I got the unlock code for my Samsung s10e. Put in non att Sim card, restarted the phone, but didn't get prompted to put in the code. .. how do I put in the code?
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Samsung
Instructions say go to settings, tap account. Won’t let me.
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Samsung
INBOX is not an available choice in the email filters ( choose a folder to move to) drop-down dialogue list.
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AT&T Mail Features
Hi, I can't seem to receive text massages and calls in my current location, Indonesia. My international roaming is turned on but it does not do anything either. I resorted to Wifi Calling, but after clicking 'continue', it says "Oops, that wasn't supposed to happened". Please help!
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Device Features
Simple filter, when FROM contains [email scrubbed], move to INBOX. Email keeps going to SPAM.
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AT&T Mail Features
Can a at&t router wifi connection be used for helium mining
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AT&T Fiber Equipment
I have been a customer for many years. Cell coverage is really bad at home with wifi or cellular data, in the community close at home too in Miami. This is not an rural area. Calling to obtain assistance is a mission. Internet also comes and goes even when paying for better bandwidth. It is so disap
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Network Coverage
I am the custodian for my 93 y/o father. He is nearly blind and in a nursing home, so I handle all of his affairs including taking over monitoring his email for important correspondence. I noticed months ago that every time I tried to log into his AT&T account, it would constantly redirec
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AT&T Mail Login & Security
I dropped off my upgrade return phone at USPS post office using the ATT supplied return label. I forgot to note the tracking number. Att claims they did not receive the return phone and charged me $575. I have been with ATT for 15yrs and never had a problem before. After calling customer service and
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Wireless Billing