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Optimizing Google Mesh WiFi with ATT Fiber BGW320-500

Hi, I am not getting the WiFi signal strength I should given my infrastructure. Home is 3600 sq ft, fiber comes in at NW corner in basement to BGW320-500. I have four Google Mesh units spread over all three levels, using a the same SSID/PWD on the fiber modem and Mesh units. 1. Basement unit conn

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Old AT&T equipment removal

We formerly had an account for cable with AT&T, but no longer do. When we terminated service, the box is still attached. Since then the power pole has been replaced, but they won’t move the old equipment to the new pole so now we have 2 poles in our yard. One houses only the old , likely outda

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Why is it that my BROADBAND 2 of my internet ATT box is always blinking RED

AT&T Uverse Internet Box

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My Moto G Stylus 5G (2022) won't access AT&T's 5g Network

My Moto G Stylus 5G (2022) won't access AT&T's 5g network. It works on 4G LTE.  My prepaid plan has 5G capabilities.  I few weeks back I called customer service and they indicated I should be accessing the 5G network with my phone but could not give me an explanation as to why I wasn'

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Can't access email sub account

One of my email sub accounts will not let the user login. Spent 45 minutes on the phone with an ATT employee who could not help me.  Said they tried to revert to previous passwords, but that didn't work.  He directed me to another link to send in a request for help.  Received this re

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Max

Got text saying I can get Max with my att account. When I tried it would not let me.

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Device unlock app crash

Whenever I try to open the device unlock app it immediately crashes and I am unable to use it. I uninstalled it and reinstalled it and I restarted my phone and it's still not working.

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Where/how do i contact ATT to update the availability address?

I do have an AT&T white cable in my LV box, also the landlord told the unit is pre-wired with firbre. But the "Check Availability" website is still showing "Looks like AT&T Internet isn't available at your address." for almost 6 months since i moved in. I went to a ATT store, and they to

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Fixed wireless antenna problem

The antenna box (which I guess is injecting POE to the antenna) refuses to come back up after a shore power outage. Usually, switching the power switch on it off then back on usually resolves the problem. My fixed wireless internet is located 190 miles from where I live. I mostly use it for my secur

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Phone Not Accepting Calls

Hi! To sum it up quick, my phone straight up refuses to let most people call me. Some of my contacts can call me, but other contacts can't, and numbers outside of my contacts can't at all. It used to at least send them to voicemail, but lately it's saying my phone is completely out of service and I'

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Two accounts, one personal, one business. I want separate logon & passwords, as the business account is shared.

Just got ATT fiber internet at my business location. I've had ATT UVerse at my home for several years.  Setup the business account with a different email address, and (I thought) a different password.  ATT now only recognizes one password for both accounts regardless of userID.  I ha

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Phone Not Accepting Calls

Hi! To sum it up quick, my phone straight up refuses to let most people call me. Some of my contacts can call me, but other contacts can't, and numbers outside of my contacts can't at all. It used to at least send them to voicemail, but lately it's saying my phone is completely out of service and I'

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Call logs

I need access to call logs on my on-line landline phone account.

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5g and LTE service is poor to none!

I switched over from T-mobile because when they took over Sprint and forced me to upgrade my phone and use 5g it was terrible. Unfortunately, I have the same bad service and even worse. I can’t even pull up websites and have them load completely. I use online video sessions every week and I need to

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My Mei doesnt match the device model shown while requesting an unlock

I tried to request to unlpck my phone but when I insert my MEI, it showed me a different device model name than the one I have. What is going on?

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Email to text messaging with AT&T

How do you send messages to AT&T using both text and images? I know you have @txt.att.net for text messsages and @mms.att.net for images.  However, when I send a message with both text and images I get mixed results.With 'txt', you get the code for the image.   For 'mms', you don

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648

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Pace 5268AC Gateway and Deco X60 Mesh Router

I have put the GW in a different subnet from the X60 and turned off wifi on the GW. I put the X60 into DMZplus mode and saved it.  Firewall status shows X60 in custom mode with public IP address.  I reboot the GW and look back into the Firewall Applications, status shows Default mode and

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Accepted Solution

Out of hot spot data - Need to pay but can access my account

My hotspot is out of data. Trying to gain access to my account to make payment, but it’s forcing me to receive messages to the hotspot number which is not accessible. Please advise

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eSIM

My phone says “SIM lock” under carrier lock”. I am trying to add an eSIM to my phone because I am currently out of the country but my phone will not let me add an eSIM I tried under “Cellular” then “add eSIM” but admired I type in the activation code it says “unsupported eSIM This eSIM is from a ca

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Yahoo will not verify my att.net email on Mac OS, but works on my iPhone.

My @att.net email works fine on my iPhone, but yahoo will not verify it as a third party on my Mac OS laptop. Is it an OS issue?  I can login directly to @att.net email on yahoo.com but it will not come through to my internet accounts on my Mac OS email.  Suggestions?

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