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Change name associated with email

I need to change the name that appears whenever I send an email. The email address belongs to my husband but for some reason, my name shows up

Questions

9

1

0

Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

11

0

0

Unlink Accounts

I was on someone else’s plan. We called and removed my line. I now have a separate AT & T account. However, our accounts are still linked under the app. I have called, chatted and tried everything to unlink the accounts and nothing is working.

Questions

42

2

0

Tv won’t connect with air WiFi

I received a new appliance from AT&T for Internet in my house. I was able to connect my computers and my iPads. However, I cannot connect my TV. I enter the password that comes on your appliance in the same way that I entered it on my iPads and my computer. However, it tells me that I have the

Questions

15

2

0

Accepted Solution

Official Solution

Closed

Unable to become a customer because AT&T cannot verify identity.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

Questions

2.9K

32

ameritech.net

trouble accessing ameritech.net account. Error says this Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

Questions

13

1

0

Closed

Speak to a live agent

I have been trying to get a live person that speaks fluent English on the phone for 2 hours. The last 2 people I have talked with are clearly by the sound of the background noise in a very busy call room and can't answer any of my questions. He said he can't find my account by the phone number or ac

Questions

118

5

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AT&T email using Yahoo with an sbcglobal.net account

This is the second time I’m typing this as something went wrong with the first post. my email needs my password, so I go into settings. I enter my email, then my user id, then confirm my info and enter my phone number, get a code to verify I am me, then enter my password only to get the descriptive

Questions

44

2

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ATT How can I speak to a Human Person at Expedia

There's no doubt that businesses have changed completely in the way they run things today. Some big corporations don't even provide a way to contact them, where others just make it plain hard to find their contact information, let alone actually speak to a live representative.

Questions

31

4

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Time sensitive emergency emails sent to @mms.att.net not delivered for hours

Good day, I work for a California school district. We use Cisco Emergency responder to send emails to @mms.att.net so our admin team can get urgent, on time notifications of emergencies as they are unfolding. The emails come from the address [email scrubbed]. We use gmail to send them. Our email dom

Questions

129

9

0

Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

Questions

77

2

0

Outage

Any update to the wireless outage? The outage part of the app says my service is good… but mine and everyone else’s on ATT is definitely not good.

Questions

64

3

0

Wi-Fi hotspot

Do I need to buy a prepaid card to activate the hotspot.

Questions

16

1

Accepted Solution

Official Solution

Secure Family App not working on any devices

As soon as I open the ATT Secure Family app, I get a pop up message that states “unable to complete your request. Please, try again later”. This happens on all my devices.

Questions

295

10

AT&T promo salesperson at Target Davis, CA and MY Personal Information

Hello, I supplied my PIN to AT&T salesperson at Target but then had to leave.  How do I know if my information was compromised? How do I identify any changes made to my account?

Questions

15

2

0

Accepted Solution

Phone AT&T Locked after service by Samsung

Bought the phone from mint last year. It wasn't sending messages / completing calls when there was no wifi around. Sent it to Samsung as it was under warranty.When I got it back, it boots up with an AT&T logo and won't accept my sim card. I get a network unlock code prompt.I tried the ATT unloc

Questions

100

17

0

Closed

Damaged box in front yard

Hi. I have an att tower type box in my front yard. The base is completely rusted out and it leans over. We are constantly straightening it back up. We are not even sure if it is an active box.

Questions

2.4K

10

International Calling Charge in Error

My plan includes international calling. While in the Dominican Republic I made a call to the Dominican Republic and was charged $6 for the call.  Customer service chat said the charge was correct because I was in the US when I placed the call.  This despite other calls and texts just befo

Questions

39

6

0

Accepted Solution

ATT Booster location

After the AT&T booster is set up can the ethernet cable be disconnected from my gateway? My gateway is too far away from a window to have the ethernet connected and the GPS attached to a window.

Questions

12

3

0

Trade in bait and switch

I upgraded my Families phones to the S24. The deal was $0 with qualified trade in.  The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0.  WHYYYYY????????  Was this a bait and switch but did I miss the fine print somewhere?

Questions

38

3

0

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