I was told by a live chat agent, and phone call to ATT, that fixed wireless access was for people who have fiber optic. I will post a link to the article that says, fixed wireless access is for copper based lines. https://www.fiercewireless.com/tech/att-urges-dsl-customers-switch-its-new-internet-ai

i need to see if this is available at my location.

If you use Cox, Comcast, spectrum or Xfinity your being hacked and having your privacy rights violated. State the biz with consumer complaints & ftc if you are now or have ever used these services

I am trying to get my phone calls to come through it’s not recognizing. My IMEI ( Edited as per the community guidelines )

My plan was changed by an AT&T rep without me asking to or authorizing. They now tell me they cannot change my plan back and do not have another plan to offer me that works and U-Verse in my area. So, I will be cancelling my service and moving elsewhere, as there is no option for me to stay, tha

I have ATT internet Air, it will connect to other devices but on my PS5 it will not connect fully to the internet Air. It finds the IP address but will not connect to the internet. My PS5 has no issues at all connecting to other wifi signals. This has been super frustrating 

Hey, folks. I have the older fixed wireless with the outdoor dish antenna. It has been horrible to use much of the time due a lag in website rendering and cutback in download speed. I can only get about 10 Mbps, while the new Internet Air is advertising at 30 minimum. AT&T also has us restricted

I talked to a customer support person about signing up for Internet Air. She told me that only those with DSL connections are allowed to sign up because they want to migrate customers away from DSL. I would like to upgrade from my lowly AT&T fixed wireless with max10mbps down and usage is limite

I called 855.677.1177 to find out about Internet Air. That number is listed on the web page that promotes the service. The AT&T representative told me it was the wrong number and gave me a number to DirecTV. They were of no help either. What is the correct number for Internet Air? For referen

When is my service going to be back on. It has been six days no land line and no internet, this is a business account and we depend heavily on our services. Your company has offered no help and everyday your service is out we are loosing thousands of dollars in revenue.   Please help 

I HAVE BEEN WITHOUT INTERNET FOR 10 DAYS NOW. HAVE BEEN TOLD A TECH WOULD BE OUT ON 5 SEPARATE OCCASIONS AND NO ONE HAS SHOWN UP. EVEN GET TEXTS ON EACH DAY THAT THEY ARE COMING AND THEN NO SHOWS. CANNOT EVER RECO ATT INTERNET TO ANYONE DUE TO THIS POOR SERVICE.

I call the numbers listed on the get started pages and it just says customer service is closed lol. How do I order this service? Also can it be used at two fixed locations? 

I'm in rural NE Wisconsin, and have internet service from Starlink. That service is solid and steady, but it's also $120/month as of this month (May 2023). I've looked at much of the online information about the AT&T Internet Air product, but it seems to be available mostly to customers who are

I’m currently shopping around for new internet options for my apartment and I have AT&T as a side wireless account. I went into the My AT&T app and went to the section for internet. My apartment does not get fiber, only Internet 100 but I also saw another option called AT&T Internet Air.

I have DSL & can't get fiber but saw that Internet Air was available for my address. But I'm just wondering if it would be good enough to do my streaming, run 2 Ring cameras & connect my automatic litterbox. The last 2 months my internet has been horrible & I need to upgrade to this or j

I have AT&T Wireless with 5 lines, AT&T Directv Stream and AT&T Uverse at our home in Cleveland, Ohio. We have a second home on South Bass Island (Also known as Put In Bay) in Lake Erie.   We have an AT&T 5G tower on the island.  Since I can only get low speed DSL fro

I use AT&T IA, All-Fi CGW450 router, Smart Home Manager software on iPhone 11 + iPad 8 now for ~1 week. It all works well at advertised fast speeds. 2 questions, please: 1) why don’t security scans I initiate finish even after running for 1-2 hours? 2) does SHM routinely run these security scan

I returned the equipment per your instructions and go a return receipt with my Account & Receipt Number. I got an Email today that said "We still haven't received your equipment". I replied to the Email with an copy of the receipt attached.  I received a reply that said

Is internet air the same as broadband? Is "air" available in Auburn, Indiana 46706?

What is the function of the 1Gb and 10Gb Ethernet connections on the Internet Air Hub? Can they be used to connect a device directly to the hub instead of connecting via WiFi?