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UserID vs email address

I have a UserID and I have numerous @att.net email addresses.  ATT blocked access to all of them on all devices and demanded password reset.  I have successfully updated the password for the UserID but (1) access to the email accounts is still blocked, (2) am unable to update the passwords for the

Questions

12

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email recovery form

I can't log in to my email and I would really love some help. I have many important accounts attached to this email. I started a chat and the AT&T Community Specialist sent me a message directly. They ended up sending me this message: "According to our system, your email account has been locked.

Questions

29

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email blocked from my website

I have had this problem once before that emails sent from my site are not arriving in my inbox. First thing I do is check spam and trash with no success. the search for the email using the order number will only search the inbox and not the trash or spam so I always check. I am assuming that this is

Questions

22

4

Can't login to SBCGlobal email address

I'm trying to log in to my @sbcglobal.net email address. I've tried to log in to mail at currently.att.yahoo.com but every time I try to log on, it asks for my "User ID". I do not have a User ID. I have not used my sbcglobal.net email address in several years. If I try to use the beginning of my ema

Questions

27

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Official Solution

Is outdated email upgrade link a scam?

AT&T Yah00 <[email scrubbed]> Wed, Aug 30 at 6:21 AM AT&T Account | Support Dear User, Your Mail version is outdated, Failure to Upgrade to the newest Mail basic version will result in permanent account closure. RESOLVE ISSUE NOW at&t Customer Care Privacy Policy | Customer Support

Questions

341

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Looks like AT&T is blocking out emails that come from Italy's goverment email servers.

Uset the email [email scrubbed] to place an application in the Italian Ministero degli interni and never got a reply back because AT&T appear to be blocking specific IPs from Italy. How can we get this fixed?

Questions

11

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Help with error on reset email address.

We had a machine crash that was a central connection to a single email account used for important business. While attempted to connect a secondary machine we were locked out of the email. Attempts to reset it fail.  It was noted that the recovery email address has a typo.  How do we get

Questions

11

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Valid Email in SPAM Folder

After 5 + years of receiving emails from quora,com (all valid) without issue, within the last month all emails from that domain are now going into the spam folder. All addresses are in my contacts and the filters I had were all operating correctly without issue.  No matter how many times I sel

Questions

17

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Accepted Solution

Official Solution

At&T abandoning bellsouth.net domain...sending affected customers the middle finger

I have spent multiple hours on the phone with AT&T in an effort to resolve an issue with an email address I have had for more than 20 years. Someone at HQ decided to obsolete this domain - and probably others like it - without any options available for recovery, thereby screwing over people who

Questions

1.1K

5

recovery phone number

Trying to add recovery phone number. Receive passcode to text, but when entering the passcode, error message "phone number is already linked to another account."  Please advise.

Questions

15

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I constantly have to reset my password

Almost every time I try to sign in, I get a message that I've tried too many times and have to reset my password. When I finally change it and choose to stay signed in I can, but after 2 weeks, I have to change my password again. This happens on both att.net and att.com. And, to add insult to injury

Questions

4.6K

47

Bellsouth.net Email Issue

Since the conversion to yahoo servers I cannot receive Emails on my laptop. I can receive them intermittently through outlook but NOT AT ALL from the currently site.  I can receive them on my cell phone.  I have been on the phone with this issue for a number of hours with 4 different ATT

Questions

14

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Missing subaccounts

Is there any way to recover Old emails and subaccounts? I received an email saying I needed to change to a New AT&T mail but I thought was a scam.  But now I see some of my historical mail and all subaccounts are gone.  Is there any way to get the subaccounts back and access the missi

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16

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Missing years of emails in inbox

I didn’t delete them. I wasn’t hacked.  But virtually all emails since 2019/2020 through May of 2023 have been wiped out.  Not sure if there was some kind of migration of mailboxes or what, but you have wiped out hundreds of critical emails from my mailbox.

Questions

18

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Text messaging via email address

I've been sending text messages via tje email address txt.att.net from my Home Assistant application. Recently it stopped working & appears to be blocked. Below is aan excerpt from a failure notice. 552: 5.2.0 74.6.135.56 blocked AUP#BL Any help would be most appreciated. Thanks in a

Questions

37

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Closed

I would like to cancel the plan

I just finished my family plan for 3 months on 24th August so I don't need to continue this plan anymore because I am going abroad. Furthermore, I called AT&T service that I do not want to continue this and he said I don't have to do anything and i’m not going to be changed.

Questions

10

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Closed

Finished the enroll but still charged

I just finished my family plan for 3 months on 24th August so I don't need to continue this plan anymore because I am going abroad. Furthermore, I called AT&T service that I do not want to continue this and he said I don't have to do anything and i’m not going to be changed.

Questions

11

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Hacked Email

My email has been hacked into. I changed my password but still cannot get any of my email as it has been blocked by an unknown source.  They used my email in order to get money sent electronically from our contacts.  Can someone please help me?  I am at a loss.  I have had this

Questions

15

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Accepted Solution

AT&T/Yahoo E-mail

Is this e-mail true or just another scam / phishing e-mail? Hi AT&T/ Bellsouth member, Your Mail version is outdated, Failure to Upgrade to the newest AT&T Mail 8.1 now will result in a permanent account closure. According to provision 17.9 of Terms and Conditions, Yahoo may

Questions

40

2

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Closed

Hacked Email

My email has been hacked and they are sending out requests to all my contacts for money on my behalf. I also cannot send or receive emails.  I have changed my password

Questions

12

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