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Landline

How do i set up initial answering machine?

Questions

4

2

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the bill way over charge

i am in low income family my bill always $12.85 every month but last month my bill was $ 72.26 and they take it from my bank without my authorization, i dispute this amount, later att give me statement credit for $ 72.26, but today 09/29/2023 i received bill for $ 47.45 and they removed the statemen

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6

1

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Online access for POTS service?

I just had POTS telephone service installed today and am trying to figure out how account access is set up (if any). Is there a way to pay my bill and view services online? Tried adding it with my telephone number to an existing myAT&T login ID and the system was not accepting my information.

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8

3

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Responding to letter about reimbursement for phone service

How do I get to benefit center?

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9

1

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Can't use my own service or even switch service now.

Hello,    I bought this phone off of someone and I try to use my Mobile service's hotspot. But everytime I try it always tells me I am unable to do it it says I don't have the eligible service provider and it's starting to get frustrating. Can you please help me? My name is Stephen and m

Questions

20

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AT&T continues to bill for disconnected secondary land line

We disconnected a secondary landline in April. The process went smoothly and the line was disconnected. However, the charge continued and continues to appear on our bill. Each time we have called AT&T, had to explain the situation to the agent, then received a credit and an assurance that the p

Questions

17

5

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pole removal

i have a old at&t pole in my back yard i would like to have it removed 707 wyman toledo ohio

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13

2

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ATT Box

Can someone direct me as who to call regarding an ATT box on my property? It is well over the allotted easement allowance.  I am replacing fencing and would like to discuss this with someone at ATT since it is illegally placed on my private property.

Questions

14

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Old land line

How do you get an old overhead phone land line and box removed from house before renovation?

Questions

24

2

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How to use Wireless Home Phone device with landline/old cell phone?

Let me just ask, I see some Wireless Home Phone devices on ATT shop, My options are use a landline phone set via an RJ11 jack on device which is what I've been doing on Verizon for over 10 years, or an old iphone 6 or android which are no longer used.   I just need to capture and answer inbou

Questions

14

5

0

Trying to get landline reconnected

I am trying to help an elderly person get her landline reconnected. For some reason it was disconnected over a year ago. She ended up having her phone number transferred to a cell phone, but has been unable to use the cell phone and has been without any phone connection for a year. Recently her heal

Questions

14

3

0

I was charged for a service I never received.

I was charged for HOME PHONE SERVICE for 17 months, during the pandemic and after. I had never requested this service Nor did I receive this service. I was on Auto-Pay so I trusted I was only being charged for my phone (cell) and internet. Due to rising costs, I began to check all my bills to see w

Questions

189

6

Need access AT&T I&M Yard in San Mateo CA

We are working on an adjacent property for Mid-Peninsula Housing to your I&M Yard at 262 19th Ave.  San Mateo CA. We need permission to access your yard for a 2 - 3 days.  The only staff we have been able to contact on site are Field Technicians and an office lady who told us they do not know who to

Questions

21

1

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Unresolved Issue- Static and Background Noise on Landline Phone

I have had an AT&T technician out to the house twice and have now scheduled for a third appointment. I was told it was an outside problem- short in one of the wires at a box not located on my property. Both times, I was assured the problem was fixed but it keeps occurring. If it isn't fixed afte

Questions

22

1

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Old Pacific Telephone Utility Boxes

I live in a gated community in Danville and there are two very old cement utility boxes in our shared yard. One is marked “PT&T” and the other is marked “Pacific Telephone”. We have lived here for 7+ years and have never seen anyone access these boxes for any reason. There are new big green AT&

Questions

13

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Business Line and Constant Rebooting Of The Modem

1. We don't use our business number anymore, and we want to cancel that line. Tell us how fast we can do that. 2. We constantly have to reboot our modem because the internet speed where our home residence is has very slow internet processing, and we are tired of it.  Sometimes we have to rebo

Questions

14

1

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Pay Yearly for Long Distance Service

My dad would like to pay for his long distance service through AT&T yearly. Is that possible?  He does not want to be set up on a monthly ACH. Thanks!

Questions

25

1

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Unlimited Plus Plan Cancelled Without My Permission

I've been trying to get my phone service plan restored since I found out it had been changed without my authorization or notification of any changes to my account. The AT&T rep I spoke with said it might have been Brightspeed, the company who took over local service in southeast Alabama from Cen

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22

1

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Gray phone box in yard.

Who to call about getting the gray phone box that is no longer being used out of father in law yard.

Questions

136

1

0

Landline

Service disconnected. Will it be reconnected once I pay bill

Questions

24

1

0

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