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Can’t log into max on tv or ipad

No matter what I do it says the account can’t be verified

Questions

71

1

0

Can’t verify MAX provider

Every time I try to login to MAX it says it can’t verify my provider. I’ve had AT&T for almost a month and it hasn’t worked

Questions

87

1

0

I believe I've fixed the HBO Max login problem

So I've been in the same boat as the rest of you that should be getting HBO Max as part of your qualified AT&T Unlimited mobile plan. I'm very familiar with user authentication services/protocols (what I do for a living) and I'm pretty confident that the problem has something to do with how the cred

Questions

10.2K

4

0

hbo max doesn't work

Hi, My HBO max account, that i've had access to since I became an AT&T customer is no longer accessible. I followed the instructions to log in with my AT&T account, and they say my subscription is not eligible.  

Questions

45

1

0

HBO Max Cant verify Subscription error message

HELP!! Cant activate Max. Chatted with someone earlier on my phone who said to login on a computer to "activate" the max benefit. Well here I am and there is no such tile and doesn't appear to have been one for close to a year now. Is this still a benefit you are offering to long time customers like

Questions

62

3

0

Something went wrong att login on max

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. On three different browsers (after clearing my cache, cookies, etc),

Questions

337

1

0

Hi

How to find accurate numbers

Questions

16

1

0

HBO Max Can't Verify Subscription

We have the Unlimited Plus Enhanced plan, and have had it for many years. I have received a text saying we should have HBO Max, and so I tried to login but got the "Can't Verify Subscription" error. I'm positive I'm using the correct login information, as I just logged into the site with the same in

Questions

176

1

0

Accepted Solution

Official Solution

Closed

DIRECTV

I AM MAXED OUT REGARDING AT&T HOLDING ON AND NOT GIVING UP DIRECTV. WHEN WILL AT&T GO AWAY?? WHY IS TAKING SO LONG FOR BILLING AND CUSTOMER HELP GO BACK AND STAY WITH DIRECTV? I REALLY DO NOT LIKE AT&T, GAVE THEM UP MANY YEARS AGO AND WILL NEVER GO BACK. I'M TIRED OF GETTING EMAIL

Questions

49

1

0

Accepted Solution

Official Solution

HBOMax conversion to MAX

Still trying to find out if we are keeping 4K/ATmos streaming on out AT&T/MAX accounts? Since there are now 3 tiers of MAX Ad-supported Ad-Free (1080P) Ultimate (4K/Atmos) When i log in to my MAX account, it shows (AD-Free)

Questions

4.3K

55

0

Accepted Solution

HBO Max and Discovery+ Merger

So I've had HBO Max for free for a long time now through my wireless plan, with no intentions of switching plans because it's no longer offered. As we know, with the spinoff of Warner and Discovery, there's going to be a new/merged service called Max. I want to know, especially since the price will

Questions

946

13

0

Accepted Solution

Official Solution

How do i change my 4 digit pin number

I want to change my 4 digit pin code

Questions

1.2K

1

0

Can nit access hbomax app

it says this is not available in ur country. I am in us and bought the phone in us.

Questions

73

1

0

Is this the forum to discuss Directv issues

Having issues with Directv and max

Questions

119

5

0

How do I get the PUK Code without having a login or access to Account Number

I accidentally locked my sim and need to get PUK Code

Questions

22

1

0

I get HBOMax subscription free with unlimited plan. Now that HBOMax is just Max, can I upgrade to the ultimate tier?

The current subscription provided by AT&T is the add-free tier which does not include 4K or dolby atmos. I would like to upgrade to the ultimate tier which does include 4K and dolby atmos. Is this possible? I cannot find a way to do this through account management.

Questions

561

2

0

Trying to cancel Max Subscription

Hello! I recently learned that Max becomes included in my plan. I accidentally signed in with ATT login in my friend’s Max account. Now their account has my Max Ad-Free plan. I want to cancel the subscription but cannot find it for the life of me. Please help me cancel this subscription. Also, I hav

Questions

452

1

0

Max

Got text saying I can get Max with my att account. When I tried it would not let me.

Questions

736

1

0

Free MAX subscription upgrade

How can I upgrade my included MAX (HBO) subscription to 4K streaming service?

Questions

489

1

App icon not updated after upgrading to max - android tv

After upgrading to Max, the app's icon has not been updated and every time the app is opened, I'm prompted to update. After clicking on the update button, the app seems to know that it's been upgraded and functions normally. I'm happy that it works, but it's a major annoyance. Deleting and reinstall

Questions

40

5

0

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