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Care Code: 205.4

I am unable to login to my HBOMax account. I can log into AT&T. Then I click on the link to HBOMax. When I try to signin on the HBO Max site through the AT&T provider link, I get logged out of AT&T, then get the following message when I try to log back in: " Hmm… that isn’t the I

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1.5K

4

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My phone won't work

I paid my bill and my phone won't work

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41

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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

Questions

67

3

Accepted Solution

Official Solution

Hiw do i login to pay my bill

Having trouble logging in do to to many accounts because instead of me getting to phone services it takes me to my direct tv account

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68

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Payment arrangement

I’ve done payment arrangements since I’ve had ATT, but now it’s not allowing me to do so. Why is that?

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77

3

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HBO Max to Max for Internet 1000 subscribers

Currently I get HBO Max against my AT&T FIBER — INTERNET 1000. When it switches to Max, will I be grandfathered into that or will there be any additional charges. If yes to the former, which of the following Max tier I’ll get - Ad-free, Or Unlimited Ad-free (with 4K and Dolby Atmos) ?

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198

1

0

Accepted Solution

Official Solution

HBO Max Switching to Max

When HBO Max switches over to Max in May, will those of us with HBO Max included in our AT&T plans be able to access Max?

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463

1

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Transfer Billing

I can’t accept a transfer of billing. A message displays “

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44

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Issues with HBO Max via grandfathered wireless plan

So I have the AT&T Unlimited Choice Enhanced One plan, which states that it comes with HBO Max. However, HBO only has an option to login with Direct TV now. I’ve spoken to AT&T about the issue and it was failed to be resolved, I’ve spoken with them twice, over an hour each time. I’ve also sp

Questions

151

3

HBO Login keeps saying “we want to keep your info safe”

HBO Login keeps saying “we want to keep your info safe” When I then click on "OK, got it." it just goes back to login page where I already was.

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90

4

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Problems with hbomax

Hi I finally broke down and got hbo max, wanted to watch Godzilla vs Kong and several other shows, but ever since I have gotten it, been nothing, but trouble. The audio seems low on certain things and when you turn on surround sound it's still low. There's a white line going down the side of the

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371

5

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No longer have access to hbo max access on grandfathered plan

I have the unlimited plus plan which still states that I should have access to HBOMax. I had directv as well the my logins were the same so I never knew which one I was using. I called support and was advised to call HBOMax support, the unlinked the login from my old directv account and said I shoul

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534

7

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Voice mail

It says it not working

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24

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What is Error Code “-4” on HBO Max app on ROKU TV?

For the past week, I get this error message you in the app on my ROKU: “HBO Max Application Error” “Lost Connection to the server” “Error Code -4” All reboots, re-installs of the app, TV, etc….have been done. ROKU is saying it’s HBO Max and not them. Has anyone else had or have this issue and if so,

Questions

5.2K

2

Now it hit me, too. Your HBO max subscription through AT&T has expired.

I got the dreaded Your HBO max subscription through AT&T has expired. hoping ATTHelp can fix this? Asking for raise of the issue/escalation and ticket number. please do not respond with copy/paste including instructions for eg iPhone that do not apply. I tried across multiple platfo

Questions

2.4K

10

Why doesn’t att accept my bank for autopay?

My bank says there is no problem on their end, but the att website continuously expresses error messages when I try to add autopay with my bank account.

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34

1

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Phone features

I need to access list of calls where do I do this please

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28

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HBO Login keeps saying “we want to keep your info safe”

I saw another forum post with the same issue. I had access to HBO max on my iPad with no issues until I was logged out one day. HBO is still working on all my other devices but when I try to log in again on my iPad I keep getting a message saying they’re keeping my info safe and I click “ok, got it”

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193

5

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Can't Access HBO Max

In the last week, I can no longer access HBO Max. I should be getting this service as part of my wireless unlimited plan. When I went to the AT&T store, they said it appears I have access, and the rep said he also has this plan and can still access HBO Max, but he said he couldn't help. I haven'

Questions

279

6

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How to restore HBOMAX access?

As an Unlimited Plus customer, I previously had access to HBOMAX. However, I have lost this access, and while three agents have reassured me that I still have it, HBOMAX claims otherwise. Despite seeking assistance from three agents, the issue remains unresolved. Are there any individuals who have s

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248

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