Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (13.4K)

Activity
AT&T pole relocation

I am currently building new home in Elk Rapids Michigan.  There is an AT&T telephone pole right in the center of the driveway location.  Who do I need to contact in order to initiate the relocation process?  Thank you in advance.

Questions

16

3

0

How do you get an issue resolved with ATT ?

My company is (personal information removed). The phone number is (personal information removed). (340). We have been trying for one years or since we got switched to fiber optic. A salesperson in your office hound us to switch with the claim our phone bills would be less expensive. That has not hap

Questions

13

2

0

1 of my cordless phones keeps saying Connecting...

Cannot use phone that states Connecting... Battery is fully charged. Not sure why.

Questions

11

3

0

Closed

Its been charging by them about 3years after cancel services

Hi AT&T still charging my about $1500 every month after cancel services. I talked to many people but still same. Who can I talk to fix?

Questions

21

8

0

OPEN TELEPHONE BOX

I have an open telephone box in my front yard with wires hanging out. Who do I contact to have this fixed.

Questions

20

4

0

Lines drooping down blocking driveway

​​​I'm not an ATT customer but have their lines blocking my driveway and have 2 vehicles too tall to exit. Been the situation since Feb 2023 ice storm. One of the lines is all the way down to the ground. The lines have the ATT logo printed on the cable. They came out once with a ladder and raised th

Questions

56

5

0

phone lines in house

I have a U-verse for internet and phones. I need the phone lines to run through the existing wiring in my house. How does this work?

Questions

687

7

0

Cancellation of phone service

I was on the phone numerous times with customer service to cancel my wireless home phone back in April. They finally told me me needed a passcode which I never remember receiving. They then told me to go to AT&T store and they could find it. They said they never heard of it and could not help. I

Questions

12

1

0

DLP73450

The DLP73450 base is in a common room which many people use. When someone is leaving a message, I do not want to hear the person leaving the message. What do I need to change so I don't hear the message being left

Questions

14

1

0

Phone Not Accepting Calls

Hi! To sum it up quick, my phone straight up refuses to let most people call me. Some of my contacts can call me, but other contacts can't, and numbers outside of my contacts can't at all. It used to at least send them to voicemail, but lately it's saying my phone is completely out of service and I'

Questions

17

3

0

Accepted Solution

VOIP conversion - phones in multiple rooms

We already have fiber internet and the gateway. Converting the phone line from copper. Currently the copper terminates in the basement in a wire panel. The gateway is upstairs in an office. There’s several phones connected to wall jacks in different rooms. The “self install instructions” say to plug

Questions

24

12

0

Need info on an old Pac Bell easement on our property

We have an old Pac Bell easement on our property, recorded in 1964. We are building an ADU in our backyard and want to get more info on this easement and exactly where it's located as the original recorded document is difficult to read at best. Can you please help?

Questions

13

1

0

down wire

I have a downed cable wire on the main road in front of my property, what should I do? No one from AT&T has arrived to repair it despite many requests for them to.

Questions

21

1

0

Recover deleted files

Recover deleted pictures

Questions

32

3

0

Att utility pole has an open box, wires exposed to elements

Open box exposing wires to elements West Sacramento, Jackson Street/Jefferson no Blvd

Questions

19

1

0

Accepted Solution

Official Solution

House Arrest

I need a landline just for 30 days

Questions

83

2

0

950 display stopped working

Old 950 cordless phone's speaker was working fine. One day it suddenly stopped working. I change the batteries, cleaned it all, to no avail. I have nothing displayed, not I can get it to display anything. Any suggestions? Is this because the phone is old? Thanks!!

Questions

17

5

0

ATT 1855

My landline number keys are not working on my AT&T 1855 phone what can i do?

Questions

14

2

0

OPEN COMMUNICATION BOX

OPEN COMMUNICATION BOX Virginia Stoltz VILLAGE OF WILLOWBROOK, IL corner of S Garfield Ave & Waterford Dr Willowbrook, Illinois. There is an AT&T utility box that is wide open with wires exposed. [Personal Information Removed]

Questions

16

0

0

Unblocking number on landline

How do I unblock a number on model CL82419?

Questions

19

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.