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Amazon Home Bundle Special Offer

If I accept this bundle will anything me added to my monthly bill? Or will there be any additional payments after receiving?

Questions

417

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Wi-Fi extenders

I’m considering switching from Xfinity to ATT as my ISP and tv provider. Regarding wi-if extenders, will mesh networks e.g. Google Nest, Euro etc work with ATT Fiber and should they be as effective as what ATT offers for rent?

Questions

52

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Fiber Modem restarting itself daily.

As the title states -- Fiber Modem is restarting itself every 24 hours. I can almost pinpoint when it is going to restart everyday. I know a lot of others have had this exact issue but I am struggling to find a solution anywhere. Is someone able to help advise or point me in the right direction a

Questions

66

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Accepted Solution

Internet outage

2nd internet outage this month. Last one lasted from 8pm to next day 4pm. I work from home and don't have cable TV. I pay $80 per month only for internet. I didn't have any outages like this with Spectrum. Do better At&t. This makes me consider switching back.

Questions

45

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Website Access Issue with AT&T Router and they DHCP assigned IP Address

Description: I am encountering a persistent issue with accessing my website, "voicesoffaithnorth.org" (108.167.141.118), through my AT&T router, which connects to a fiber internet connection. The router's public IP address is 70.251.212.117, and I also have multiple static public IP addresses on

Questions

61

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ATT for HOA’s

Hi I am a board memeber for An HOA in Florida and looking to add internet and tv to the entire community. Who can I reach out to I have been calling and unsuccessful

Questions

72

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DSL TO FIBER

JULY 18TH 2023 MY DSL WAS DISCONNECTED. AT&T DO YOU READ THIS? IT WAS DISCONNECTED. FIBER WAS INSTALLED ON JULY 18TH 2023. I HAVE CALLED AND CALLED. I HAVE A BILL DUE SEPTEMBER 27 FOR DSL. REALLY? A BILL ON A SERVICE THAT WAS DISCONNETED ON JULY. AT&T SHOULD BE EMBARASSSED WITH THE SERVICE T

Questions

28

1

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Accepted Solution

best extender for a gateway bwg320-505 that can be purchased and work with both 2.4 and 5

i have tried orbi and netgear nighthawk and both will not work with my gateway called the tech support for netgear 4 times and got 4 different answers I have tried eax15 and that was as close as I got to working but it still didn't work on my 2.4 security camera outside any help wouldbe appreciated

Questions

53

5

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Static IPs

Anyone have any instructions on how to setup static IPs. I added some to my account today, but have no gotten disconnected three times while trying to talk to tech support about how I start using the statics?

Questions

25

2

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Can't Get an Answer Regarding Availability

Two or three months ago, ATT wired all the units in my apartment complex for fiber. After they installed it and came back again to check line quality, I assumed I was good to go.  But, the ATT website sill says it isn't available at my address.  The apartment said to contact ATT regarding

Questions

22

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Paying for Fiber 1000 - only getting 9Mbps into gateway

I've been complaining to AT&T for over a year about dropping network, resetting modems and slow speeds. Last week - after complaining that I need to reset the entire gateway at least twice a day - they sent me another modem saying my last one (that they sent me not quite a year ago) was outdate

Questions

50

4

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BGW320-500 And eero 6 plus

I cannot get the eero 6 plus to work. I tried the bridge but not working … can I shut off router in ATT device.

Questions

26

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Internet Suspended in my brothers name, can i get internet through my own account

I currently live with my brother and the internet had been suspended due to non-payment. I was wondering if I could go to the att store and set up my own account and get internet even though it would be the same address. I would like to get internet but don't want to pay the extra amount he hasn't p

Questions

14

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Damage

How do I place a property damage claim if 3 separate phone numbers keep you on hold for 15 minutes and then say they are disconnected?!

Questions

17

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Accepted Solution

Recommended battery backup for BWG320-505

Is there a recommended UPS battery backup for use with the BWG320-505 gateway/ONT device that would power it for at least 8 hours or ideally 24 hours? The proprietary power connector on the BWG320-505 is making it very difficult to find a suitable DC power UPS and the cost of an AC power UPS that wo

Questions

32

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My 5GHz network keeps dropping out and showing "No internet access". 2.4Ghz is fine.

When I first login, or power recycle the router, my 5GHz SSID drops after a while. Sometimes it comes back, and sometimes it doesn't.  I've tried changing channels, and few other configuration changes, but to no effect.  I've reset them to default.  I am the latest firmware level.&nb

Questions

25

4

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anti virus plus

anti virus plus won't download. keeps saying an unexpected error has occurred

Questions

28

4

Amazon Bundle Promo Not Working

I picked the Amazon bundle, and it appears in my AT&T Rewards Center, but shows that it’s already been used. However, when I contacted Amazon there is no record of it on their end. Is there a way I can “reset” the reward to try to redeem something else instead? Thank you!

Questions

64

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PROPERTY DAMAGE CLAIM

Dear AT&T, Your customer experience is lacking in so many ways.  I need to file a property damage claim from an irrigation line that was damaged when AT&T buried the cable at my brand new home.  I called AT&T. I was given another phone number to call. I called that number and

Questions

27

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Accepted Solution

Official Solution

Why do we have ugly orange and white poles?

As I understand it, AT&T is bringing their internet service to our neighborhood, as well as other nearby Kingwood areas. While this can be a great thing, I am very disappointed at the color, size, and placement of their orange and white poles.  Supposedly, these poles mark the lines and ar

Questions

23

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